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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,027
value
12,608
shipping
12,598
quality
12,592
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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WELL YOU MADE CHANGING MY PASSWORD DIFFICULT, AND YOU DELETED MY WHOLE ORDER ONCE SO I HAD TO RE-ENTER THAT STUFF.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 13, 2023
Alabama
2 reviews
0 helpful votes
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...
March 14, 2023

...

Date of experience: March 13, 2023
Michigan
1 review
0 helpful votes
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Great!
March 14, 2023

Great! Easy to find titles and navigate through the process.

Date of experience: March 13, 2023
North Carolina
1 review
0 helpful votes
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I found the book that I wanted in minutes
March 14, 2023
Updated review

I found the book that I wanted in minutes. The ordering process was super easy.
Thanks!
Rob

Date of experience: March 13, 2023

Very nice user interface
December 17, 2022
Previous review

Very nice user interface.

Date of experience: December 17, 2022
Kentucky
1 review
0 helpful votes
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I didn't notice the condition of the book. So, I'm hoping it's good.

Date of experience: March 13, 2023
Texas
1 review
0 helpful votes
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Good prices, great selection, easy to use web site

Date of experience: March 13, 2023
Mexico
1 review
0 helpful votes
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Fast, easy...
March 13, 2023

Fast, easy...I liked the "optimized order" offer, saving $ on shipping 2 books

Date of experience: March 13, 2023
Massachusetts
1 review
0 helpful votes
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I started at Addall and thought I could buy everything through them. Then I ended up with you and had to start all over again. Confusing.

Date of experience: March 13, 2023
Massachusetts
2 reviews
0 helpful votes
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Always great to find the book you are searching for!
March 13, 2023
Updated review

Always great to find the book you are searching for!
Thank you!

Date of experience: March 13, 2023

Love to have the option to purchase used books!
August 11, 2022
Previous review

Love to have the option to purchase used books! Thanks!

Date of experience: August 11, 2022
Indiana
1 review
0 helpful votes
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To many forms or pages to go through
April 12, 2023
Updated review

To many forms or pages to go through. No $5 coupons discount offer applied.

Date of experience: March 13, 2023

To many questions
June 25, 2022
Previous review

To many questions

Date of experience: June 24, 2022
Washington
1 review
0 helpful votes
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Can't find this book Annette…luckily it came up on my search engine so I can order it

Date of experience: March 13, 2023
New Jersey
1 review
0 helpful votes
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Great service
March 13, 2023

Great service. Good prices. I can always find what I'm looking for.

Date of experience: March 13, 2023
Massachusetts
1 review
0 helpful votes
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Found the books I was looking for
March 13, 2023
Updated review

Found the books I was looking for. Easy ordering process.

Date of experience: March 13, 2023

Great service
March 27, 2021
Previous review

Great service. Great availability of hard to find books.

Date of experience: March 27, 2021
North Carolina
1 review
0 helpful votes
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I wish you let the buyer know how long the shipping would be earlier in the shopping process! I need this book asap and will be very disappointed if it actually takes as long as the time period you said it might!

Date of experience: March 13, 2023
Florida
1 review
0 helpful votes
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Cheap books, expensive shipping
March 13, 2023
Updated review

Cheap books, expensive shipping. Overall good deals.

Date of experience: March 13, 2023

Great finds
November 3, 2022
Previous review

Great finds.

Date of experience: November 3, 2022
North Carolina
1 review
0 helpful votes
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Very easy website to navigate
March 13, 2023
Updated review

Very easy website to navigate. Very clear process.

Date of experience: March 13, 2023

Easy to locate the book I wanted
March 3, 2022
Previous review

Easy to locate the book I wanted.

Date of experience: March 3, 2022
New Jersey
2 reviews
0 helpful votes
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Considering that my failing eyesight is getting worse, I think I am doing quite well.

Date of experience: March 12, 2023
Oregon
1 review
0 helpful votes
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I've used Alibris to find unusual books from my childhood that were lost over the years, as well as newer books. Always easy to use, and love supporting indie booksellers.

Date of experience: March 12, 2023

I've used Alibris for years
June 3, 2022
Previous review

I've used Alibris for years. I've been able to replace rare childhood books that were ruined in storage, including a really obscure one from the 1930s that was a hand-me-down.

Date of experience: June 2, 2022
Texas
1 review
0 helpful votes
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Excellent search capabilities and ordering is a breeze.

Date of experience: March 12, 2023
New York
1 review
0 helpful votes
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Instructions are easy to follow, page is easy to navigate,.

Date of experience: March 12, 2023

Wide and varied selection, excellent values, easy check-out process.

Date of experience: April 6, 2022