On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good low prices better than Amazon and selection is better then them. Your shipping fees are higher then them. They are charging $3.49 for regular no matter hard cover or soft independent of weight. Its a 5-7 business day wait. Your shipping fees are a little high.
Hard to find books...great prices...hope it all continues to be seamless!
Easy website to navigate through. I liked the brief description regarding the condition of the used books.
Very easy to find what I was looking for and placing the order.
Great found both books I was looking for at great prices
Just discovered the alibris site when I was googling to buy a biography and saw a bargain price. The experience so far (just purchased the book) has been smooth and professional. Thanks!
User-friendly, uncluttered and well-organized site. Plus, a great selection.
It was a bit annoying, that my email kept being questioned as a guest.
I have one complaint. There is a place where it tells you that you can get a $5.00 for signing up to get information about future sales items/etc. It says nothing about the fact you have to buy $50.00 worth of books FIRST. Not knowing this - I signed up, got my code: (THANKS) and THEN discovered I couldn't use it. That's pretty sneaky! Financial transaction WAS very smooth - however.
Moving a book from cart to wishlist then requires navigating back to the cart. Tedious when moving multiple items from cart to wishlist.
Easy to fine what I'm looking for and easy check out.
The shipping was more than the book. Also, the shipping appears to be slow. Not sure if this was a good choice.
Ordering to make sure I hit the minimum $50 to apply coupon code THANKS caused annoyance. Its petty. Give people their gift, or ship free, or something. But don't be petty.
You had the books in hardcover for prices that were fairly low even with shipping. Even better than the prices on Thriftbooks.
Has always been great service from both Alibris and all sellers
I did not click on the order key and it went through. I was going to use a discount code and could not find the location for it.
I like your sel ection but hate your shipping costs. That is why I will always be a customer of thrift books as you only have to buy $15 of used books to receive free shipping.
Had a good price then lost it because a book I picked was not available
I wanted this book since I've seen Lisa Lizo program on N>C> genealogy. I cannot afford $200.00
I can always find rare and unusual books at Alibris concerning genealogical data about my family
Your system of providing coupons is confusing and amounts to spam.
I am always pleased with Alibris. Excellent service and pricing
Alibris is a great web site for books. Always very pleased with their service
Very simple and intuitive web site.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members