On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was given a referral to the site by my local independent bookstore as a resource to use instead of Amazon. Couldn't be happier. I have never used Amazon to buy books, and now I know about this site, it can help when my local bookstore can't locate a book!
Whether I order a book or a DVD either in movie or music form, the items are spotless, extremely economical, and shipped in safe packaging and sent out in a quick time frame. Never had a problem with anything.
Until Alibris makes good on its The Obesity Code ripoff that I ordered directly from you (nevada), I can't trust you for quality. Instead of sending a printed original you sent me photocopied partial edition with magnified pages omitting page numbers (so you can't easily see what's missing). False advertising. When I pointed this out, you were unsympathetic leaving me unsatisfied. I understand why you avoid a public review rating process.
Every time I tried to place an order using a discount code provided by Alibris, I received an error message stating that my purchase did not meet the minimum required balance to activate it. As far as I could tell my order certainly met the minimum amount, so this was very frustrating.
I got very frustrated with your coupon codes (received by email), which didn't work even when I was above the minimum order amount.
Found a book, ordered it, and now happy! Now to wait for it to arrive!
I wanted to buy more copies, but it would only let me buy one. Other than that navigating the site was pretty easy, not hard.
Thank you! The book I ordered was at a great price, and it was delivered quickly.
Shopping on Alibris is easy. I like to options to shop sellers near me.
Always easy to find the books I want at great prices. I particularly like the option to buy from sellers close to ome.
Sleek user interface, easy to use and efficient. Made textbook shopping easy
Easy communication with seller. Navigation through website effortless. Best prices.
I can always find obscure books on this site... Good range of prices too.
I prefer to wait until the process has progressed a little further
Easy to use. I was able to find the book I was looking for without any issues.
Nothing notable. I don't have anything else to say. I'm in a hurry this morning.
I have used Alibris many times in the past. Excellent business to order your books from!
The book was good and the service was good. It was cheaper than Amazon. I enjoyed the experience.
It was easy and quick. I found the books I was looking for at reasonable prices.
I am tired of being pumped for reviews every time I purchase anything. I would have given 5 stars for everything if I had not been pressured to provide a review. Instead I gave 3 stars.
The web site was easy to navigate and the price was lower than your competitors. I am entering my final year of grad school, and do not want to spend exuberant amounts of money for a book that I will undoubtedly not use in 6 months.
The ordering process went well and was easy to use for myself.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members