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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,697
shipping
12,687
quality
12,681
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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So glad to find this CD which is a gift for a friend.

Date of experience: July 7, 2023
District of Columbia
1 review
0 helpful votes
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It is very difficult to find the shopping cart
July 7, 2023
Updated review

It is very difficult to find the shopping cart. The other problem that I found is that it changes too rapidly from one page to another, even by just passing through with the mouse looking for something else and then it is very difficult to find your way back to where you want to be.

Date of experience: July 7, 2023

It is very easy to shop
August 23, 2021
Previous review

It is very easy to shop. There was only one item I couldn't find: Kids on Stage. The Charade Game for Kids

Date of experience: August 23, 2021
North Carolina
1 review
0 helpful votes
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Never have a problem ordering or receiving orders
July 7, 2023
Updated review

Never have a problem ordering or receiving orders.

Date of experience: July 7, 2023

Always my 1st stop shopping
June 17, 2021
Previous review

Always my 1st stop shopping. 90% of all of my orders come from Las Vegas as I have had problems with the other 10%.

Date of experience: June 17, 2021
Canada
1 review
0 helpful votes
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I have received 4 out the 5 books I ordered, one got lost in the mail. And the delay was way longer than what I expected for the shipping, between 3-4weeks instead of 3-16days advertised. Except these inconvenients everything is good.
The prices are good the site is easy to explore, I will shop again here.

Date of experience: July 7, 2023
Georgia
1 review
0 helpful votes
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I do my best to combine shipping as much as possible, but I think it's ridiculous that I'm paying more in shipping than the book cost. When I do combine book orders, the shipping costs almost double, which I also think is ridiculous. I have recommended Alibris to many people for the purchase of used books, but Alibris is no longer a good, reasonably priced resource for used books.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2023
New York
1 review
0 helpful votes
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Love this site!
July 7, 2023
Updated review

Love this site! I have saved so much money and found items long out of print.

Date of experience: July 7, 2023

Love your company!
February 10, 2022
Previous review

Love your company!

Date of experience: February 10, 2022
New Jersey
1 review
0 helpful votes
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I'm so excited to find this book - not available in any of my local libraries!

Date of experience: July 7, 2023
California
1 review
0 helpful votes
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Big selection and so easy to order.Love your selections!

Date of experience: July 7, 2023

Fast and Easy Ordering from Alibris!
June 21, 2023
Previous review

Fast and Easy Ordering from Alibris! Prices and descriptions are Great!
A++++ Will surely Refer you.

Date of experience: June 21, 2023

Fast, Easy and reasonable pricing!
January 20, 2022
Previous review

Fast, Easy and reasonable pricing!

Date of experience: January 19, 2022
California
1 review
0 helpful votes
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Easy checkout
July 7, 2023

Easy checkout. Shipping is too high, more than USPS media shipping...

Date of experience: July 7, 2023
Poland
1 review
0 helpful votes
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The Alibris site is clean and efficient; one doesn't have to click too many times to consummate a transaction.

Date of experience: July 6, 2023
Arizona
1 review
0 helpful votes
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I always come to Alibris for whatever genre I'm reading at the time. Thank you.

Date of experience: July 6, 2023
Colorado
1 review
0 helpful votes
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At checkout I was not able to check out as guest. My PW was not valid so tried to create new PW and it was rescinded 3 times even though rules for PW were followed. Very aggravating. Used a different email to finally make my purchase. Bad experience!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2023
Indiana
1 review
0 helpful votes
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It seems too good to be true...
July 7, 2023

It seems too good to be true... I'm hoping my products are quality & reach their destination

Date of experience: July 6, 2023
New York
1 review
0 helpful votes
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I always love shopping with Alibris. I find what I'm looking for at great prices and receive items swiftly and with impeccable service.

Date of experience: July 6, 2023
Massachusetts
1 review
0 helpful votes
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Thank you
July 6, 2023
Updated review

Thank you. For your tolerance of a fumbling old man.

Date of experience: July 6, 2023

GREAT SELECTION
February 7, 2023
Previous review

GREAT SELECTION. NEVER A GLITCH.

Date of experience: February 7, 2023
Michigan
1 review
0 helpful votes
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Appreciate that after such a long time you found the book I have been hoping for.

Date of experience: July 6, 2023
District of Columbia
2 reviews
0 helpful votes
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Your site was the third one I tried. The others had technical problems and I wasn't able to complete the check out process. Thank you!

Date of experience: July 6, 2023
Florida
1 review
0 helpful votes
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Your prices are amazing and the quality of your used books is superb.

Date of experience: July 6, 2023

Always lowest cost compared to other used book sources
August 23, 2021
Previous review

Always lowest cost compared to other used book sources

Date of experience: August 23, 2021
Colorado
1 review
0 helpful votes
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My experience with Alibris over the past 20 years has been excellent, no problems whatever.

Date of experience: July 6, 2023
Texas
2 reviews
0 helpful votes
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Web site was not working the first time we tried to order. Glad to see it was working this time. We really wanted this book.

Date of experience: July 6, 2023

You had what I wanted at a reasonable price
March 2, 2023
Previous review

You had what I wanted at a reasonable price.

Date of experience: March 2, 2023

Quick and easy!
June 21, 2022
Previous review

Quick and easy!

Date of experience: June 21, 2022