On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Seller never sent a legitimate tracking number, was unresponsive. Alibris told me to wait 20 days from ship date to see if book arrived and if it didn't arrive they would refund me. They were responsive at first, but no book and no refund. UPDATE: After pestering them again (with these negative reviews) they did refund my money. Alibris is very responsive, at least. Make sure seller gives a real tracking number right away!
Found my author --found the books I had not read. Easy!
Alibris haș a great selection and great prices. I always check alibis.com first. I know I can trust this site, and shipping is reasonable and timely.
I love Alibris! Never had any problems with an order. Fast delivery. Great inventory, great prices. Highly recommend!
Very inexpensive books and the shipping fare is reasonable.
The original shipping said 2-3 days, at checkout it said 3-14. Not cool, but alibris was the cheapest option.
So easy to find exactly what your looking for without having to go to the big guy, Amazon. Love shopping from small dealers!
Good-Very good prices, easy to find titles, like the option to buy new or used, appreciate the group shipping option - I always look for items coming from the warehouse to reduce costs.
Book titles are easy to find using the ISBN, you have sourced many locations from which to purchase -be it a new copy or used in various conditions, so something for everyone's budget. I like the easy to spot truck icon denoting a free shipping eligible item, or the buttons to the left for easy sorting.
Great book finds, nice prices, easy site to navigate.
Great price on item. Easy to navigate and order process is fast and easy
I had cheap books in my account, and it made me sign in. When I signed in, it deleted all items from my cart, and I had to add them to my cart again and all the cheapest versions of the books I wanted were $20 higher than before!
It's little bit hard to find specific edition what I want
Easy to locate desired products. Costs and conditions of products clearly stated.
You have the book, I've been searching for over a month
I lost the coupon in the email, but all good anyhow
Happy to get free and low cost shipping options, and book signed by author!
My selection displayed quickly and at a reasonable price.
I found the book quickly and at a good price.
Easy to use and found what I wanted for less than what it would have cost at Amazon!
I love shopping at Alibris. It gives me so many price options to choose from and book conditions.
Great selection and reasonable prices. Have ordered from Alibris before and was always satisfied with product quality and shipping.
Great selection of books that I'm interested in. Fair pricing and great user-friendly website navigation. A wonderful source for used books, now that independent bookstores are disappearing from the United States of Amnesia. Thank you
Excellent selection and prices. Comprehensive descriptions / reviews. Easy to navigate website.
Ordered 3 books, unavailable on 2 or them. Used the reorder screen to reorder. Just waiting for those to be out of stock.
ALibris has always had the books I want at reasonable prices
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members