On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Books are easy to find, and the process of checking out is very smooth.
So far I quickly found book I was looking for at reasonable used price and shipping.
Good price just wanted used book without spending a lot. Website easy to use.
This site is amazing! Has tons of books i cant find elsewhere and for pretty cheap as well. Some of the shipping sucks but it is still worth it. Especially for a good book.
I entered my correct password with my correct email above, and got an error message saying the email address and PW do not match. I do not want to change my password
I enjoy finding exactly what I wanted and hopefully will receive the order in a timely manner
Satisfied with the purchases so far
Always a pleasure to order because you get it right
Item that I wanted was available and the order process is streamlined and easy to understand.
Thank you for your superior service in having The land is everything:letters from an American farmer by Hanson, Victor Davis. God'Blessing. A smooth transaction
Easy to do and inexpensive way to get audio books.
I can always find what I want on Alibris's website and for a good price.
It took many tries to place my order.
I almost gave up.
Very easy to use this site and great selections and prices.
I love this site! Alibris is the first site I go to when ordering books. The prices are great, the shipping is fast and if the books are all from the same seller the shipping cost is reduced. My family orders books for personal use and even college and high school books.
I found all the books I was looking for and at a good price.
I love this book site, when ever I'm looking for a new book to read this is my first stop. I get all my hard to find books here, the prices can't be beat. When I order a used book it always looks like a new one.
It would be real cool to have the opportunity to save the environment if this happens: once you make your 1st choice of books, the same retailer( if possible) becomes top of your list when you choose another book- to save gas and time across the sales platform.
Good. Having shipping address auto-populate in available mailing addresses would be good. Also changing state field on the address form to a drop down menu of states instead of requiring two letter abbreviations, but not listing that requirement, would be good. I had to go back and change it because it didn't tell me that I needed to use the abbreviation originally. Nothing major, though.
I have such fun on this sight! I love to support independent booksellers:-) and I love recycle books:-)
Check out was very confusing as it invited me to change for a better price, but didn't tell me if the quality was good or very good, etc. and I simply didn't understand check out! Instructions need to be much clearer! Maybe Something like "we can get you this book for this amount of money and the book condition is very good" so do you want to replace? If so click here:…. ALSO, it asks if I want to add coupons or use coupons and I thought the coupons would mean that I could reduce my existing purchase. Instead it's inviting me to view more and different books, which is not something I want to do so that was very confusing and distracted me and took me away from the closing page. So check out was not a happy experience for me… :( I felt confident that I could get the greatest value for my money, and while it's not your fault, your shipping prices have certainly gone up! Any chance Alibris could identify books I want that at the end you filter and Discover are available from the same seller, and I'll could bundle my shipping? (I know… That's almost too good to be true!)
I love alibis! Sooo easy and fun to save so much money :)
Any time I'm looking for a book, I check Alibris first. It's quick, affordable and easy.
Alibris haÈ™ always had the book I was looking for.
I always check Alibris first and they don't disappoint.
Quick and painless and found what I wanted right away.
It would be great if you could EASILY find out what the shipping cost would be for a given book instead of waiting to the very end. Your cost optimizer has the information in the background, so why not allow the customer to see the costs up front?
Quick & Easy...
Tried to buy this book with other retailers but it was a nightmare.
Thank you,
Allan Tamshen
This is my first time on your site. I was vey pleased with the selection. I couldn't tell if the coupon was applied. The shipping was more than the books but I understand the price of books is so inexpensive. I appreciate your service. You were referred to me by Tattered Cover Bookstore in Littleton, Colorado.
Great. You always can connect me to the book I am seeking, even if out of print.
Used once before with excellent cost and timely, accurate shipping and delivery. This is second time. Great cost; anticipate no hassle shipping again too.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Used Books Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members