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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Many problems with your user interface, I need to dress and run errands now and do not have time to list all of the problems, and since I am 81 years old, I can't be sure of remembering all of the problems when I get around to writing a letter this afternoon. I'll do my best!
I appreciate your finding an alternative since the book was not available from the first source.
Need better shipping arrival times. "3-14 days" in not good enough, especially for people buying books for upcoming college courses.
It is a pleasure to find the books that I am looking for, though the increased shipping cost nake me hesitate...
Love having access to so many booksellers, but disappointed by the increases in shipping costs
Apart from a few disappointments, I am pleased with the service
My Experiences with Alibris have been consistently positive, though the recent increase in Shipping costs may slow down my purchases a bit.
Always happy to find a source for books that are not in the local bookstore anymore.
Very good to easily find books that are not so easy to find in nearby bookstores.
Generally it has been very good shopping with Alibris. A few instances where an item has turned out to be unavailable, but that is understandable in the used book market. I am 99% satisfied with my many purchases.
Not too bad except for having to enter credit card info twice.
My first book disappeared from my cart. The Joy of Country Painting, by Dorothy Dent for $7.99
Alibris makes it easy to shop without background noise.
Your company makes it easy to update, easy to search, and easy on the eyes with the results. Thank you.
Alibris makes finding a book in any form, new, used, audio, so easy that it becomes the first place I go to look for something.
Love it! So quick, so simple, and no ads thrown in to complicate! Thank you.
Always great with so much to choose from. Some of your shipping charges are too much.
Found what I was looking for very fast and easy to check out.
My credit card expired, and when I updated the month, year and security code, my card could not be processed.
UPDATE: It appears that the bank made an error and that's why the payment was rejected.
My wife called the bank and the issue was resolved by the bank.
My credit card expired, and when I updated the month, year and security code, my card could not be processed.
Always a pleasure and no price surprises!
Found what I wanted at a better price than Amazon!
Fast, accurate searching - clear web design - quick response to password reset - great range of books in all formats from a wide variety of sellers excellent prices!
I find Alibris to be an easy and reliable way to get in and out of print books I want at great prices.
First order returned by seller never got second order not sure yet
Never got the book i ordered had to re order
I was able to find the book I wanted at a very fair price.
Exactly the book I needed at a VERY reasonable price - including the shipping!
Found the three items I wanted at the same book store. And it's local!
It was a little frustrating using my phone browser. Sometimes it wouldn't interact properly with your site. I'm using android and the Firefox browser. I tried using desktop browsing, but seems it was even worse at interfacing with the site, so returned to the mobile version.
Every time I need a book I check your site and find it. Good experience
Both times I've looked for a title I was able to find it on this website at a very good price
Easy as pie! Found the exact book I wanted for a great price.
I've been with Elvis for many years and can always count on them
Very easy to navigate. Useful information at each step.
Like your prices. Wish there was an easier way to find different book titles by the same seller to save money on shipping. For example I ordered Heaven Rules by N. Demoss and Victory over Spiritual Warfare by Tony Evans and paid a shipping cost for each book.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

