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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Lots of choices, easy access and able to use Pay Pal
My first time using site. I can't make any comments at this time
Very straightforward, simple, and easy to use, thanks!
I can always find something good here and checkout is easy.
My only complaint is that a password is required. Who can remember passwords for everything? Otherwise, it's all good.
It was good, though when I entered shipping info first, it would have been to have a button saying that was not my billing address.
I appreciate helping Goodwill and getting what I want at a very good price!
No nonsense or added frees, just straight forward.
It was exactly what I was looking for at a great price.
A pleasant experience working with knowledgeable merchants.
The Alibris site is easy to navigate and use.
Comprehensive selection and outstanding service!
I love that there is such an extensive option for used books
Shipping can get pricey and free shipping coupon did not work after required amount in cart. I removed several books due to coupon not working. Coupon was for order 55 get 4 dollars off AND free shipping. Dollar amount did calculate but no free shipping.
This is my second order for the same textbook. Everything was easy to find on here, but AFTER I had placed my last order, several days later I received an email saying they don't have that book anymore. Why was it on the site and why did it allow me to buy it then? I'm still waiting on the refund for that, but I need the book and they still have lower prices here. I've heard good things about this site so I'm giving it another chance.
It was easy to find the product I wanted. I was looking for a student edition but the teacher edition was cheaper and works too!
So great to have found this book at a discounted price!
It's a wonderful resource for acquiring hard to find material.
I can fully rely on Alibris to supply the product I choose.
Easily manipulated website offers flexibility an ;d great choices for books and other media.
Great selection of Italian books, both in the original language and in translation.
My books were destroyed in a fire so glad to find them, thanks
Very quick and easy to find what you are looking for. Thank you
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

