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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great selection of books, easy to find, easy to navigate website.
Quick and easy to order. Very pleased. Hope to order from you again. Would recommend. Thanks for great service
The pricing was fair I just hope the delivery will be smooth too
Having an " account" is a nuisance.
Just want to buy the book
Other than that, so glad to avoid Amazon
Thanks
Had just what I was looking for - and very easy checkout! *First time buyer - so far, so good :)
I always love coming to Alibris for hard to find books. Easy to find what you're looking for and at a great price.
I love Alibris - it has a wide inventory, it's inexpensive and the books arrive quickly! They are also in better shape than I expect.
Use of Capture photos is exttremely frustration - poor quality and unclear whether motor cycles includes riders ertc etc!
Found what I was looking for very quickly and easily and for a decent price
Easy to find what I was looking for, different price points for used and even new copies!
Many topics, easy to find what you want and to check out.
Shipping is a bit high but items are easy to find and the prices are great.
Easy to follow and understand. Very Well organized. No guessing.
I should not have to pay 2 shipping charges to order 2 identical books.
I need about 30 of these little books! Hope to find more!
Everything fine! If it arrives quickly, super fine!
The shipping address was incorrect and there was no "edit" on the Payment screen that enabled me to change it. Took several exits and entrances to the website before I was able to set the correct shipping address. Much too hard, and now I see no "submit" button to give you my feedback.
Too difficult to change billing details, shipping address
I bought the " Graced Crossroads" by mistake. May I send it back?
Except could not use my 5 off coupon no where to enter it.
Quick, easy and you almost always have every book I'm looking for at a great price!
Good…but I was looking for a complete list of Noah Charney titles and I wasn't sure I got a list of all that are available.
Love that you have so many books on my homeschool reading list!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

