On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Website is easy to navigate. Price was competitive.
Always able to find what I need at very affordable prices.
I love shoppping with Alibris I usually find what I am looking for. Items sometimes take long to arrive but in very good condition. I love your service!
I usually can find what I am looking for at a good price!
Was able to see complete info about the book. Very efficient check out.
Easy to navigate the website. Many good books to choose from
So appreciate being able to get older books at an affordable price. Just wish the shipping could be less, but the post office needs their money too.
Quick and easy checkout. Easy to search for and find books. Great prices plus I got $5.00 off! I love it!
Easy, fast, always find what I need. My go to for used books!
Acute search + clear options = excellent shopping experience
Had trouble with changing the payment address. Had to put my card on as a new form of payment to change that address.
You canceled my order saying Alibris ware house did not have the book, while it says you have 10 copies of Lindbergh, Suspect no.1.
What is going on?
Alibris cancelled 3 of my orders in the past 6 weeks, an order with 3 books werelost or stolen in your warehouse and never shipped them out to me, an two other orders were canceled as they could not find the books.
I have never experienced such chaos from Alibris in the last 25 years I had been shopping online with Alibris.
Jerry Jaleel
Great price, books are always in great shape and fast shipping
Ease of shopping, books readily available. The only expense is the shipping, the cost is more than the books. Can it be cheaper?
We will find out how happy and easy it was when it is complete.
My shopping experience so far has been great and user friendly!
It was very user friendly to order from this site!
I always go to Alibris first - best deals - very satisfied
Books were listed but when I clicked on it to buy the message came up not available - this happened several times - kind a disappointing
I always go to Alibris first when looking for used books
This is a gift and I did not see where I could mark anything that it was a gift
I always seem to get the best deals through Alibris - always the first place I look for used books
Always a good choice to locate specific used books.
Awesome products, prices, and superb customer service.
I found the book I was looking for at a much lower price here than anywhere else. The website was very easy to navigate!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members