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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I only wish you had free shipping on all orders:-(
You have everything I want, new and hard to find books!
Very good shopping experience and straightforward, easy checkout!
Easy to order. Didn't have to create an online account.
I was pleased with the ease of selecting my book and the seller that is located closest to me so that I would have a smaller impact on the environment having it shipped to me. I'm looking for alternatives to Amazon.
Easy to complete, all information needed to make a decision.
Only paid…so far Soo good. Will review again when in get my book!
I have had very good service whenever ordering from this site. If something did happen in an order it was taken care of right away.
We have always had Great Service with This Company! Even when things may go wrong, they are always helpful with making it right.
So far we have had pretty good luck receiving books ordered. We had one mix up last time but refunds for each book was given.
Always a pleasure to buy books from this site. It is easy to maneuver and usually has the books we are looking for at a reasonable price.
This site is so easy to use and has always been very friendly. If we had something come up, they get back to us and let us know who to contact. It has always worked out. Best
I am pleased with the inventory; pleased with the rating system.
Good inventory; good selections; good price, except, of course, for shipping, which is horrid
Always appreciate the "best" recommendation, and a great inventory
Included in the choices for the books was a free shipping option; however, when I went to check out, the shipping costs were added to my total, and in each case, the shipping was hugely more expensive than each book. Confusing. When I tried to contact Alibris, I was "challenged" by one of those stupid images verification, and could not Skip, though invited to do so. Thus, could not contact directly re. This shipping issue.
Vast inventory; good prices ~ shipping's a drag, though
Very good, although because I was buying books in a series, I wish it would have saved my preference on the book's condition as I went from one to another. Also, can I save on shipping by buying multiple books from the same vendor?
This is my first time. So far it seems easy and the price is right. Hoping that the dics are in good shape. If so, I will order more.
Great site. Good prices. Have used for many years now. Love the selection
Just a slight wobble regarding my account. I had to reset my password. But I found what I was looking for.
Doing a study with a friend sent me here to find a good copy. And I did!
IMMEDIATELY found what I was looking for.
Never disappointed. I can always find what I'm looking for.
Alibris's large inventory assures me that I always find what I'm looking for. I'm never disappointed.
Large selection, easy to locate the books I'm searching for.
Always find what I'm looking for and more.
I found EXACTLY what I was looking for.
Searching for items is quick & easy. Alibris' inventory never disappoints.
Some DVDs weren't listed as Blue-Ray I the catalog. It popped up in the cart. I had to remove and reselect several times since I can not play Blue-Ray. Very frustrating experience!
I wanted a hardback book but none were available. I just go with a paperback then.
Big variety of products. Easy options to search for desired item. Thumbs up!
Good variety of books. Options of hardback or paperback available. Good descriptions of books plus summary of contents.
Searching the site is easy. Good descriptions of available items. Big variety to choose from.
Navigating the site is easy. There are lots of purchase options. Never been disappointed.
Wide variety of new & used books available. Always satisfied. Never disappointed.
I always find what I'm looking for in the large selection of the inventory. It's my "happy place."
I've never had trouble with past payments. Today I had to go through 3 payment cards before it accepted payment.
Great selections in various media forms. Never disappointed, always satisfied.
I needed high-quality efficiency... and I found it here!
I can't search a supplier to see if they would have another book.
Ordering was simple and straight-forward. Of course. I haven't been sent, nor have I received, the book. Only then will an evaluation be meaningful.
Have been buying books for many years with Alibris. Love the prices and almost always find what I need.
Always find what I'm looking for at a reasonable cost!
Always find what I need from Alibris...for many, many years now
Alibris always has an amazing selection of past editions
Alibris is almost always the most dependable and economical source for books, especially older tomes in good condition.
I have been purchasing books thru Alibris for several years and have been very happy with their service. WC
It was a little hard getting from starting sign on to shopping.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

