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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Since converting to US dollars (using Paypal), I am concerned that I have ultimately paid much more for my items than intended when originally totalled in Canadian dollars(!).
It was fine. I'm waiting to see how the rest of the process until delivery goes.
Thank you for providing rare book by good price.
God bless you and your store!
I like the new free shipping options. I also like the thorough explanations of the books for sale. Since I cannot open and look at book on Alibris, it is very important for me to have a thorough explanation of what is in the book.
Everything appears promptly, well packaged, and as advertised.
Y'all may be just a little TOO good at this bookselling thing!
It's super. I just wish I had written down my password, since it's been awhile since I used it!
Good items but the individual shipping charges really add up!
I pay more for shipping than for the items!
Absolutely Love Alibris! Great selection and prices
Great deals, great selection, easy checkout process
Would prefer a way to select books from vendors to control shipping costs which can be 3x the cost of the books
Could save a lot of shipping if there was a way to buy from the same vendor
Ease of entering my information and getting what I wanted efficiently
Easy and quick to navigate the checkout
Quick, easy, good choice of prices, reasonable price
It has been amazing. I've bought from here on multiple occasions and you just can't beat the prices here especially for manga. I think this place has the cheapest manga I've have seen on any website so far. I will definitely recommend this site to people who want to buy books. On top of all this the coupons are just amazing. Even if it's only 2,3, or 4 dollars the saving tend to add up. In total I think I've saved at least $100 with all the coupon you guys have available. I will continue to support this shop in the future. Thank you for helping me on my book collecting endeavors.
I have learned to check here on pricing/availability--sometimes it ends up being a better deal. Shipping is a little higher, but sometimes the price offsets that increase.
Would be nice to shipping costs earlier
I found your site and added a few movies to my cart. Ready to check out and wanted to create an account. It said I already had one. Hit forgot password. Got signed in and the website dropped ALL of my items in the cart. Had to add them all over again. And then guess what--one of the items was no longer available. Thanks alot Alibris. Your stupid website brainfarted and I can no longer get the item. There is no reason why all the items in the cart should have been deleted when all I did was sign into my account. Crappy website design cost me an item I wanted, a $2 promo. No I am not happy. Can you fix that? Not until the item is available again--at the same price-and take off the $2 I would have gotten as well.
I'd rate you higher but your shipping is ridiculous. Especially when 2 of the same book is ordered and you double the shipping cost.
Good information. I was able to find what I wanted
If I get a new book, as advertised, I will be happy. Have to wait and see. I have bought books from Alibris before, and I have always had good experiences. Thank you. Keep up the good work.
The book I'm getting has pages that may have been used and it would be nice if we knew ahead if any of the pages have been used and if so, how many! Otherwise it's a great site! I already ordered this book for our kids and we loved it so we're getting one for ourselves! We just hope it's in the same condition as the first one!
I didn't like that I had to get to end to see shipping am't
I base my decision on the total cost not just cost of the item. So I had to go back & forth, taking items off & putting back on to see ship costs.
Good prices for used books, but shipping is way too high. Also...it's been my experience that often times used books in "Very Good" condition really aren't. You take your chances. For only $12 more I could have purchased the same books NEW from Christian Book Distributors. Their shipping fees were way lower.
The website is easy to navigate and the priced with shipping at very competitive.
Easy but the 5$ coupon is a bit misleading as it has to be over 50$ order
While I didn't find the exact book I originally was seeking, I did find two others also on my list, so I bought them!
As usual, I check with various sources for books, dvds and cds, with Alibris being one that often has the best deal. And such is the case with this purchase. Best deal I could find for this item was found on this site.
Wish the shipping charges would go down...
Compared 4 different sites, and this book was in the best condition for the price!
I have to recommend shopping around when you find a book in any of the numerous book sellers. I just bought a new version of a book that is listed for far more money on other sites.
The biggest problem with shopping this site is not having enough money...!
Shipping is too high. Coupons on paper slip with shipment too hard to keep track of; they should be on my account
8 minutes after Alibris sent a $5 coupon, it said the coupon expired. Customer service later told me the real issue was a minimum $50 purchase requirement, which was not mentioned or linked from the coupon. So this coupon was just clickbait, and the site message was erroneous and wasted my time.
Without coupons Alibris is usually good. They should re-think undermining their reputation with inaccurate coupon offers
Great selections and prices. I'm glad I created an account. However, I would like you to hire me as a User Experience consultant to fix the navigation frustrations with your site.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

