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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,718
shipping
12,708
quality
12,702
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Canada
2 reviews
0 helpful votes
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Since converting to US dollars (using Paypal), I am concerned that I have ultimately paid much more for my items than intended when originally totalled in Canadian dollars(!).

Date of experience: December 26, 2023
Georgia
1 review
0 helpful votes
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It was fine
January 2, 2024

It was fine. I'm waiting to see how the rest of the process until delivery goes.

Date of experience: December 25, 2023
California
1 review
0 helpful votes
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Thank you for providing rare book by good price.
God bless you and your store!

Date of experience: December 25, 2023
Nebraska
1 review
0 helpful votes
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I like the new free shipping options
December 25, 2023

I like the new free shipping options. I also like the thorough explanations of the books for sale. Since I cannot open and look at book on Alibris, it is very important for me to have a thorough explanation of what is in the book.

Date of experience: December 25, 2023
New Hampshire
1 review
0 helpful votes
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Everything appears promptly, well packaged, and as...
December 25, 2023
Updated review

Everything appears promptly, well packaged, and as advertised.

Date of experience: December 25, 2023

Y'all may be just a little TOO good at this bookselling thing!

Date of experience: July 28, 2023

It's super
September 25, 2022
Previous review

It's super. I just wish I had written down my password, since it's been awhile since I used it!

Date of experience: September 25, 2022
Georgia
1 review
0 helpful votes
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Good items but the individual shipping charges really...
December 25, 2023
Updated review

Good items but the individual shipping charges really add up!
I pay more for shipping than for the items!

Date of experience: December 25, 2023

Alibris.com is the best!
May 31, 2022
Previous review

Alibris.com is the best!

Date of experience: May 31, 2022

Alibris is the best!
May 25, 2022
Previous review

Alibris is the best!

Date of experience: May 25, 2022

Absolutely Love Alibris!
February 22, 2022
Previous review

Absolutely Love Alibris! Great selection and prices

Date of experience: February 21, 2022

Great deals, great selection, easy checkout process
January 28, 2022
Previous review

Great deals, great selection, easy checkout process

Date of experience: January 28, 2022
California
1 review
0 helpful votes
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Would prefer a way to select books from vendors to...
January 1, 2024
Updated review

Would prefer a way to select books from vendors to control shipping costs which can be 3x the cost of the books

Date of experience: December 25, 2023

Could save a lot of shipping if there was a way to...
July 2, 2023
Previous review

Could save a lot of shipping if there was a way to buy from the same vendor

Date of experience: June 1, 2023
Massachusetts
1 review
0 helpful votes
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Ease of entering my information and getting what I...
December 25, 2023
Updated review

Ease of entering my information and getting what I wanted efficiently

Date of experience: December 25, 2023

Easy and quick to navigate the checkout
March 10, 2023
Previous review

Easy and quick to navigate the checkout

Date of experience: March 9, 2023

Quick, easy, good choice of prices, reasonable price
January 21, 2022
Previous review

Quick, easy, good choice of prices, reasonable price

Date of experience: January 20, 2022
California
1 review
0 helpful votes
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It has been amazing
December 25, 2023

It has been amazing. I've bought from here on multiple occasions and you just can't beat the prices here especially for manga. I think this place has the cheapest manga I've have seen on any website so far. I will definitely recommend this site to people who want to buy books. On top of all this the coupons are just amazing. Even if it's only 2,3, or 4 dollars the saving tend to add up. In total I think I've saved at least $100 with all the coupon you guys have available. I will continue to support this shop in the future. Thank you for helping me on my book collecting endeavors.

Date of experience: December 25, 2023
Illinois
1 review
0 helpful votes
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I have learned to check here on pricing/availability--sometimes it ends up being a better deal. Shipping is a little higher, but sometimes the price offsets that increase.

Date of experience: December 24, 2023

Would be nice to shipping costs earlier
July 22, 2022
Previous review

Would be nice to shipping costs earlier

Date of experience: July 21, 2022

I found your site and added a few movies to my cart
July 4, 2022
Previous review

I found your site and added a few movies to my cart. Ready to check out and wanted to create an account. It said I already had one. Hit forgot password. Got signed in and the website dropped ALL of my items in the cart. Had to add them all over again. And then guess what--one of the items was no longer available. Thanks alot Alibris. Your stupid website brainfarted and I can no longer get the item. There is no reason why all the items in the cart should have been deleted when all I did was sign into my account. Crappy website design cost me an item I wanted, a $2 promo. No I am not happy. Can you fix that? Not until the item is available again--at the same price-and take off the $2 I would have gotten as well.

Date of experience: June 4, 2022
Washington
3 reviews
3 helpful votes
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I'd rate you higher but your shipping is ridiculous. Especially when 2 of the same book is ordered and you double the shipping cost.

Date of experience: December 24, 2023
Texas
1 review
0 helpful votes
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Good information
December 25, 2023

Good information. I was able to find what I wanted

Date of experience: December 24, 2023
California
1 review
0 helpful votes
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If I get a new book, as advertised, I will be happy. Have to wait and see. I have bought books from Alibris before, and I have always had good experiences. Thank you. Keep up the good work.

Date of experience: December 24, 2023
California
1 review
0 helpful votes
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The book I'm getting has pages that may have been used...
January 1, 2024
Updated review

The book I'm getting has pages that may have been used and it would be nice if we knew ahead if any of the pages have been used and if so, how many! Otherwise it's a great site! I already ordered this book for our kids and we loved it so we're getting one for ourselves! We just hope it's in the same condition as the first one!

Date of experience: December 24, 2023

I didn't like that I had to get to end to see shipping...
December 26, 2023
Previous review

I didn't like that I had to get to end to see shipping am't
I base my decision on the total cost not just cost of the item. So I had to go back & forth, taking items off & putting back on to see ship costs.

Date of experience: December 16, 2023
Massachusetts
1 review
0 helpful votes
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Good prices for used books, but shipping is way too high. Also...it's been my experience that often times used books in "Very Good" condition really aren't. You take your chances. For only $12 more I could have purchased the same books NEW from Christian Book Distributors. Their shipping fees were way lower.

Date of experience: December 24, 2023
Colorado
2 reviews
0 helpful votes
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The website is easy to navigate and the priced with shipping at very competitive.

Date of experience: December 24, 2023
Canada
1 review
0 helpful votes
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Easy but the 5$ coupon is a bit misleading as it has to be over 50$ order

Date of experience: December 24, 2023
Ohio
2 reviews
0 helpful votes
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While I didn't find the exact book I originally was...
December 24, 2023
Updated review

While I didn't find the exact book I originally was seeking, I did find two others also on my list, so I bought them!

Date of experience: December 24, 2023

As usual, I check with various sources for books, dvds and cds, with Alibris being one that often has the best deal. And such is the case with this purchase. Best deal I could find for this item was found on this site.

Date of experience: May 7, 2022

Wish the shipping charges would go down...
January 20, 2022
Previous review

Wish the shipping charges would go down...

Date of experience: January 20, 2022

Compared 4 different sites, and this book was in the...
November 16, 2021
Previous review

Compared 4 different sites, and this book was in the best condition for the price!

Date of experience: November 16, 2021

I have to recommend shopping around when you find a...
September 15, 2021
Previous review

I have to recommend shopping around when you find a book in any of the numerous book sellers. I just bought a new version of a book that is listed for far more money on other sites.

Date of experience: September 14, 2021

The biggest problem with shopping this site is not...
March 3, 2021
Previous review

The biggest problem with shopping this site is not having enough money...!

Date of experience: March 3, 2021
Illinois
1 review
0 helpful votes
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Shipping is too high
January 18, 2024
Updated review

Shipping is too high. Coupons on paper slip with shipment too hard to keep track of; they should be on my account

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2023

Clickbait Coupon
June 7, 2022
Previous review

8 minutes after Alibris sent a $5 coupon, it said the coupon expired. Customer service later told me the real issue was a minimum $50 purchase requirement, which was not mentioned or linked from the coupon. So this coupon was just clickbait, and the site message was erroneous and wasted my time.

Without coupons Alibris is usually good. They should re-think undermining their reputation with inaccurate coupon offers

Date of experience: May 8, 2022
Georgia
1 review
0 helpful votes
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Great selections and prices
December 24, 2023

Great selections and prices. I'm glad I created an account. However, I would like you to hire me as a User Experience consultant to fix the navigation frustrations with your site.

Date of experience: December 24, 2023