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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shopping here was easy. You had what I was looking for. Thanks!
Your website started rejecting my credit card for no reason. No matter how many times I re-entered the card, it gave me error messages.
I continue to get an error that my credit card and billing addresses didn't match - this isn't the case but your system wouldn't process my purchase. I finally just entered another card. Very frustrating.
Easy, quick, and reasonably priced. Book condition was represented as "Fine." I feel sure they will deliver in their promise.
Extremely fast and to the point,just as it should be.
I like Alibris but the check out process should direct me to confirm my shipping address rather than moving me directly to check out. I send books to various people and it can cause a lot of headache if the system simply reverts to my last used shipping address.
The website fulfillment process is seamless.
As usual, I was able to find the books I was looking for at a great price.
The selection process of choosing new titles could be made easier if one was allowed to arrange your list of choices by "published date".
Quick & easy, no ads or pushy sales techniques. Perfect!
Haven't figured out how to have one item out of an order of eight go to a different address. Hence, I had this single order with the secondary address. Got to be simpler than that. Course, you are dealing with a tech-simpleton.
I love the ability to support smaller businesses, but I did not like how my shopping cart disappeared when I signed in to an account...and then when I tried to find those same books, they did not show up in the search because I think they were trapped in my previous cart.
Google showed me the site and because of paypal.i feel secure of my purchase
Always the books I need at the right price and in the condition as stated.
First time using alibris and it was easy and simple. Thanks!
I ordered a textbook to find it cancelled and searched it again and it got more expensive and this bothered me. I am looking forward for my refund and my textbook from here. I am only giving y'all a 3 stars and maybe next time it can change.
Ordering through Alibris has always been quick and easy.
Always ordering is consistently quick and effective
Searching and ordering through Alibris has always been a pleasant and efficient experience.
Searching for this book by title brought up only the hardcover and mass-market-paperback editions. I had to locate the ISBN elsewhere and search for that ISBN here, in order to find the trade-paperback editions.
Alibris is quick, convenient, and has always been extremely reliable.
Never thought I could find this recording. So happy I joined!
As always good stock good order fulfillment and shipping.
Great to find my desired book so easily, and to be able to buy it so easily!
Had to reorder book because original order was cancelled two days later. I was charged yet did not receive notice that order had been shipped. After I contacted seller to ask why order hadn't shipped, Alibris contacted me to say original order was cancelled. That original order was "like new" but was not available when I ordered replacement copy.
I have tried to order the same book three timers from Alibris sellers. The first try was "lost in the mail," the second, cancelled as "no longer available" by the seller, this is my third try.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

