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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I have had to reorder this cd, because you sent the other to a decade old address, even though I changed that information...
I found my book easily and at the best price after comparison.
Best price for item on internet. Reliable shipping in the past.
The book descriptions and ordering process are simple and straightforward.
The first 75 pages of the book had extensive underlining. Some sentences marked up so much that they were nearly illegible. About 80 pages had been crushed in the corner so they were wrinkled. The previous owner had left some personal photographs between two of the pages.
Very easy to use your site. I wish that it featured the "look inside" feature that Amazon provides.
I do not like bei g forced to havevcredit card info saved just to purchase once!
Vast selection and awesome prices. Quick delivery. I have ordered for many years.
Delivery time was a little longer, but Alibris was available for support. The book arrived in great condition and there was no problem.
I just thought of a book, and I got it in my hands! From Alibris.
Smooth, easy experience, found exactly what I wanted, with answers for all the questions I had!
I don't believe it's Alibris fault. The actual company I bought the book from was crap! They are in Oregon, I'm in Reno NV! They sent my book to PENNSYLVANIA and it sat for 3 days! Then they sent it to Las Vegas where it sat for another 3 days! It took more than 2 weeks to get a package that would normally take 3 days! When I reached out to customer service, I put ALL the info in my email. They responded with questions I had answered and ignoring the question I had! You know, typical POS customer service CHILDREN they hire! So, definitely not happy about this experience! I will try Alibri again... But not that particular seller!
Shipping price is supposed to be $3.49. But calculated instead at $4.99.
This is the second time the shipping cost exceeds what was advertised.
This can't be tolerated.
Easy to use website and lots of choices in books. Impressive amount of titles.
So quick and easy to find vintage books. The website is easy to use.
Fast and easy. Just Googled the book I wanted and found it here with several options to buy from.
Seemed easy. Offered what I wanted. Will comment more when I receive the book.
It was quick and easy! I found my book with no problem. Thank you!
I always find the book I'm looking for!
I purchased from Alibris because of a discount coupon, but there was nowhere to enter the coupon code and I did not get the discount even though I clicked to shop directly from the coupon link.
More affordable than any other site. Condition better than listed. I will always look to purchase with Alibris in the future.
Title I searched for came up immediately. Book selection is good
Very smooth. I wish there were an Apple Pay option, but that's a quibble.
It seams that they want to save you money with helpful suggestions.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members