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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Always a good place to shop--comprehensive listings.
I always appreciate the wide selection of books available on Alibris
Excellent source of quality books... wide selection. Especially good source of reduced price quality used supplemental instructional books and textbooks for teaching.
Lots of options, quick search results. Easy checkout. You suckered me into buying more to qualify for free shipping, but it worked out and I ended up with an extra book I needed and ended up with the same total. Thanks!
I have used Alibris for years. Their service has always been great.
My experience has been fine, as usual.
Great Choices on the books in various price ranges
It is wonderful to be able to get books without having anything to do with Amazon!
It is wonderful to know I can trust Alibris to have the best options for the best books!
The experience has got me precisely what I needed and has been fast and simple. How can you beat that?
It's important to be able to specify "paperback."
It is always a joy to shop at Alibris and find great deals on the tangible media I want.
Always have a good time shopping on Alibris. I love that it connects with small sellers around the world.
I found what I wanted quickly and for a great price.
So Far, So Good. Have to wait until I receive books ordered for full response.
I had trouble with my order and called for help and the message said there was no one to help me.
I love to shop for books from Alibris. It's easy to find that book you want to send to a friend.
The best way to buy books without leaving home.
Easy to find what I was looking for. A little surprised at the increased price of shipping.
Site is easy to use. Found what I wanted. Glad I came to Alibris today.
I wish you had a feature where I could get an email that another copy of this book becomes available for $20 or less (so I could get more copies for the students).
I sent you an email: you ask if the billing and shipping addresses are the same on the screen PRIOR to me choosing my shipping address.
I've shipped Alibris purchases to my sister in the past and today your website chose her address as the recipient. That made my sister's address the billing address in error. I had to go back to the beginning and re-enter my credit card info again.
This is only a problem for people like me that have used Alibris several times and shipped books to several addresses.
This feedback is not for public viewing, just a suggestion for your web master. Sadly, this feedback setup forces me to choose between leaving feedback and having this constructive criticism published OR deleting the feedback.
I wish there was a discount for multiple purchases from the same vender.
I continue to use alibris to support the nation's booksellers
When I order several books from the same seller I don't get a break on the shipping costs... that disincentivizes the buyer from browsing a given seller's offerings, potentially costing them additional sales.
So, I ordered a book. Went to PayPal to pay. Went to check out. The book was gone. Came back & searched again. Put it back in the cart & checked out. I will now see if it shows up.
Fast and easy to find the items I was shopping for. Love the savings recommendations.
I have used Alibris in the past. I can always find what I am looking for!
Love shopping from Alibris! I can always find the book I am looking for.
I still haven't gotten my book even after the payment what do I do
App is pretty slow and sometimes not sure if it's actually doing anything or not. Then it dumped my cart for no reason. Still can't beat the prices
Quick and simple transactions make for an excellent shopping experience.
Hard to remove books from cart or keep certain ones
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members