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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,553
shipping
12,543
quality
12,537
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Found what I was looking for and easy to order
February 20, 2024
Updated review

Found what I was looking for and easy to order. Thanks!

Date of experience: February 19, 2024

So far this was not difficult…
July 18, 2022
Previous review

So far this was not difficult…

Date of experience: July 17, 2022

So far this was not difficult…
July 18, 2022
Previous review

So far this was not difficult…

Date of experience: July 17, 2022

But I did have to reorder this book because it was...
November 3, 2021
Previous review

But I did have to reorder this book because it was cancelled on the previous order (?)

Date of experience: November 2, 2021

Ease of finding what I was looking for!
November 1, 2021
Previous review

Ease of finding what I was looking for!

Date of experience: November 1, 2021

Easy to find and order
October 24, 2021
Previous review

Easy to find and order

Date of experience: October 24, 2021
Missouri
2 reviews
0 helpful votes
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I need less usual reference books for church ministry
February 20, 2024
Updated review

I need less usual reference books for church ministry. They always have them here.
So grateful. Also helped me in grad school with books needed at discount.

Date of experience: February 19, 2024

Love this site
April 23, 2023
Previous review

Love this site. I am putting together a spiritual library and all the books I need have been here.

Date of experience: April 23, 2023

I quickly found the books that I need for a particular...
March 15, 2023
Previous review

I quickly found the books that I need for a particular collection. They are
Harder to find and can get expensive at new price. Very happy to shop here.

Date of experience: March 15, 2023

Easy and you have the books I need
November 12, 2021
Previous review

Easy and you have the books I need

Date of experience: November 12, 2021

First time, enjoyed looking for books I did not know...
July 11, 2021
Previous review

First time, enjoyed looking for books I did not know of.

Date of experience: July 11, 2021
California
2 reviews
0 helpful votes
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Why does all shipping appear to be $4.99 per item?
March 1, 2024
Updated review

Why does all shipping appear to be $4.99 per item? Seems so high compared to other booksellers

Date of experience: February 19, 2024

Tonight's order good, last week shopping cart...
April 19, 2021
Previous review

Tonight's order good, last week shopping cart errors were dropping shopping like crazy.

Unfortunately not happy my Ex married name is auto-populating in the shipping fields.

Date of experience: March 20, 2021
Washington
1 review
0 helpful votes
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I've used Alibris for more than 20 years, since a fellow author recommended the site. I can always find out-of-circulation books necessary for research, the prices are always the lowest, and the books always in excellent condition.

Date of experience: February 19, 2024
Ohio
1 review
0 helpful votes
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Easy to find the books I wanted
February 19, 2024

Easy to find the books I wanted. The shipping cost, however, is discouraging.

Date of experience: February 19, 2024
Arizona
1 review
0 helpful votes
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One of the easiest ways to buy and gift good used books
February 19, 2024
Updated review

One of the easiest ways to buy and gift good used books.

Date of experience: February 19, 2024

Always find the books I am searching for with sufficient...
September 10, 2023
Previous review

Always find the books I am searching for with sufficient details to feel confident in my purchase. Over two decades later, I have never been disappointed.

Date of experience: September 10, 2023

Always find the older, out-of-date and/or just plain...
September 22, 2022
Previous review

Always find the older, out-of-date and/or just plain unusual books I want at a reasonable price. This is a very user-friendly website. Have recommended this site to others for these reasons.

Date of experience: September 22, 2022
New York
1 review
0 helpful votes
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Lost my cart, had to restart
February 29, 2024

Lost my cart, had to restart. Then I somehow got a musical score rather than DVD of Eyes Wide Shut. Terrible web site

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2024
South Dakota
3 reviews
0 helpful votes
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Glad you got the book I want
February 19, 2024

Glad you got the book I want. I would like to open the book and read a few pages. Also I meant to change the "shipping to" address & couldn't find a way to do that.

Date of experience: February 19, 2024
California
1 review
0 helpful votes
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Looks like fast and accurate service
February 19, 2024

Looks like fast and accurate service - first time used

Date of experience: February 19, 2024
Washington
1 review
0 helpful votes
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Made delivery purchases over and over to many different locations around the United States and it's been easy and flawless.
Very thankful.

Date of experience: February 19, 2024
California
4 reviews
0 helpful votes
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Would have been nice if the book I ordered had actually...
February 19, 2024
Updated review

Would have been nice if the book I ordered had actually been in stock.

Date of experience: February 19, 2024

Good price, responsive seller
January 29, 2024
Previous review

Good price, responsive seller.

Date of experience: January 29, 2024

Fast, efficient, good prices
October 20, 2022
Previous review

Fast, efficient, good prices.

Date of experience: October 20, 2022

The book I was looking for showed up as available and...
April 29, 2022
Previous review

The book I was looking for showed up as available and when I got to the site, it wasn't, so I had to find it again in another store. Otherwise, great.

Date of experience: April 28, 2022

Fast and good prices
March 6, 2022
Previous review

Fast and good prices.

Date of experience: March 6, 2022

I had 2 books in my cart from alibris and, apparently...
March 23, 2022
Previous review

I had 2 books in my cart from alibris and, apparently because I didn't immediately buy them (I was looking for others and wanted to wait in case I found some others I could buy through alibris) and they were erased from my cart. So I had to start all over again.

Date of experience: February 20, 2022
Illinois
1 review
0 helpful votes
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I was able to speedily put my order in
February 19, 2024

I was able to speedily put my order in. Good Job! With the design of your website.

Date of experience: February 19, 2024
Colorado
1 review
0 helpful votes
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Clear description of books given
February 19, 2024
Updated review

Clear description of books given. Easy ordering process with quick sale confirmation sent.

Date of experience: February 19, 2024

Easy sort and selection process
August 22, 2023
Previous review

Easy sort and selection process. User friendly payment screen..

Date of experience: August 22, 2023

Great selection
March 6, 2023
Previous review

Great selection. Very reasonable prices.

Date of experience: March 6, 2023

Quick result to search
January 4, 2023
Previous review

Quick result to search.

Date of experience: January 3, 2023

Good selction, fair prices!
October 2, 2022
Previous review

Good selction, fair prices!

Date of experience: October 2, 2022
California
1 review
0 helpful votes
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Pretty great experience shopping on Alibris. Had to cancel an accidental duplicate order, but it had already shipped. Alibris customer support was very understanding and emailed me a prepaid shipping label for the return. Plus instant refunds on items that were not shipped for one reason or the other.

Date of experience: February 19, 2024
Minnesota
1 review
0 helpful votes
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Thank goodness you let me make a purchase without signing up for anything.

Date of experience: February 19, 2024
Virginia
2 reviews
0 helpful votes
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Can always find old books here that are no longer available in the library.

Date of experience: February 19, 2024

I can always find an older book I'm looking for and...
December 22, 2023
Previous review

I can always find an older book I'm looking for and it's also a great service with timely delivery.

Date of experience: December 22, 2023

Delighted that I can always find the book I'm looking...
September 17, 2023
Previous review

Delighted that I can always find the book I'm looking for and at a very reasonable price!

Date of experience: September 17, 2023

I've always been able to find the book I'm looking...
January 20, 2023
Previous review

I've always been able to find the book I'm looking for and check out is fast and easy.

Date of experience: January 20, 2023

I found the book I wanted and it was quick and easy...
April 20, 2021
Previous review

I found the book I wanted and it was quick and easy to checkout as a guest and pay with PayPal... I love it!

Date of experience: April 20, 2021
Ohio
2 reviews
0 helpful votes
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Easy to type in Book and if you have it instant answer
February 19, 2024
Updated review

Easy to type in Book and if you have it instant answer

Date of experience: February 19, 2024

No problem as I have delt with you before and have...
February 27, 2022
Previous review

No problem as I have delt with you before and have been satisfied.

Date of experience: February 27, 2022
Missouri
1 review
0 helpful votes
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It's nice to support local book stores, but it's often difficult to determine is a particular item is in stock or on the shelf. Shopping multiple stores is getting quite costly with the price of fuel for your car, as well. Shopping at Alibris is a breeze. I've depended on them for quality products and reasonable shipping for many years.

Date of experience: February 19, 2024
Tennessee
1 review
0 helpful votes
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Thanks so much for refunding our order that we thought was available from a bookstore in England...but proved not to be!

Date of experience: February 19, 2024
California
1 review
0 helpful votes
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Good website, easy to use
February 19, 2024
Updated review

Good website, easy to use. Many choices from many merchants.

Date of experience: February 19, 2024

Great website and options
November 21, 2021
Previous review

Great website and options.

Date of experience: November 21, 2021