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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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This was my first experience on this site, but I was very pleased.
I love my books from Alibris they are cheap and in great condition.
I love shopping for my books and movies on here. It is easy and my order is here in a week if not less.
Had exactly what I needed fast and easy.
Originally book could not be located by vendor and was cancelled with Alibris. The book was later discovered and seller notified me, advising he was once again listing it with the website. Once re-listed item was ordered. All went will for everyone.
My last name is now Kenton, but my legal name is Williamson, which shows on my credit card. Once I typed Kenton, I couldn't correct it to Williamson
Everything is great, except I wish shipping wasn't so expensive and it did take a little longer to get the items than other online sellers.
There are lot of books on your site. Pricing is good, but too much of shipping charges and tax. Rhode Island tax is 7%, you charge almost 15%. That is which I don't buy as many as I want. Seek other dealers... Please check this issue. Thank you
You had everything I was looking for - and then some! Thanks!
You had everything I wanted at great prices. Thanks!
Shipping should be free. Books are already expensive. I would have bought all my textbooks on here had free shipping been an option.
Prices are reasonable and books arrive in a timely manner.
Intuitive and straight-forward. The whole experience is effortless. The selection is extensive more so than other providers. Established service.
Alibris has always been a wonderful source for books. I find the site very easy to use and the information is always up front and above baord. The prices are also very competitive.
Once you are at checkout, there's no easy way to go back and continue shopping if you want to get something else. You have to start the whole process over again.
Not sure why you charge 4.99 per book if you are getting the books
From the same bookseller
Always have the books I'm looking for no matter how obscure. And at great prices.
Enjoy finding what I am looking for at great prices.
Was able to find what I was looking for with a good description of the content very quickly, realize two of the books I wanted were from same seller and, for ecology reasons, order those two books.
So simple yet so effective in being able to find the book I desire, the right publishing date and right condition, all within a few minutes.
Alibris has always been one of my favorite sites because it offers such detail on the books it offers up for sale. I will always go to Alibris first when looking for books I desire to read and own.
I was looking for some books to help my work as a hospice chaplain and it was very easy with your website.
I like your new savings cart although it only saved me two bits. Nice idea.
I found what I was looking for within seconds of going to your site
Easy to find the title I was looking for on your website. Thank you.
Alibris always gives me the most information concerning the items I am interested in so that I can make the most informed decisions with my purchases.
I have been ordering from Alibris now for many decades and the experience has always been perfect.
Easily able to find the hardback copy that worked best for me.
Very easy to purchase what I needed today, thank you.
So far so good. The only thing is that at first I was told my credit card info was not correct. I typed the info--exactly what I typed originally--and the order went through. Maybe this just a safety feature.
Very thorough review of book's contents helped me realize this book would be a great choice for me. Thank you.
So easy to use this website. A great alternative to the big A!
Website is easy to navigate. Searching for titles, new and used, is simple.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

