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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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As always, very pleased with the site and the product. You are my first choice when shopping used books.
Every online seller should study, and use your platform.
Your website is simply the best! Ease of use, speed and content is equal to Amazon. It's like having an extensive library at my fingertips. Please don't ever change.
Great site - easy to shop and great prices, reasonable shipping.
Very good, clear, easy to use website. I've ordered books here before. Any chance you can comment to your merchants that the mailing charge is a bit too high? Thank you
Very good experience. Thank you (I find the shipping cost too high...)
You always have the books and music I'm looking for!
Easy, fast and affordable. I was thrilled with my purchase. The book was in excellent condition.
Very quick &easy transaction. Excited for this hard to find book!
This was my first experience on this site, but I was very pleased.
I love my books from Alibris they are cheap and in great condition.
I love shopping for my books and movies on here. It is easy and my order is here in a week if not less.
Had exactly what I needed fast and easy.
Originally book could not be located by vendor and was cancelled with Alibris. The book was later discovered and seller notified me, advising he was once again listing it with the website. Once re-listed item was ordered. All went will for everyone.
My last name is now Kenton, but my legal name is Williamson, which shows on my credit card. Once I typed Kenton, I couldn't correct it to Williamson
Everything is great, except I wish shipping wasn't so expensive and it did take a little longer to get the items than other online sellers.
There are lot of books on your site. Pricing is good, but too much of shipping charges and tax. Rhode Island tax is 7%, you charge almost 15%. That is which I don't buy as many as I want. Seek other dealers... Please check this issue. Thank you
You had everything I was looking for - and then some! Thanks!
You had everything I wanted at great prices. Thanks!
Shipping should be free. Books are already expensive. I would have bought all my textbooks on here had free shipping been an option.
Prices are reasonable and books arrive in a timely manner.
Intuitive and straight-forward. The whole experience is effortless. The selection is extensive more so than other providers. Established service.
Alibris has always been a wonderful source for books. I find the site very easy to use and the information is always up front and above baord. The prices are also very competitive.
Once you are at checkout, there's no easy way to go back and continue shopping if you want to get something else. You have to start the whole process over again.
Not sure why you charge 4.99 per book if you are getting the books
From the same bookseller
Always have the books I'm looking for no matter how obscure. And at great prices.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

