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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I seem to always find the book I am seeking! Thank You!
I just found a copy of something I wanted...thank you!
Once again...I found an out-of-print book I was seeking...at a very reasonable price! Thank you!
I usually find what I am seeking...
Easy to find what I was seeking. Thank you!
Once I changed my Billing Address to my new address, it was all very easy!
Fast checkout, but can't seem to get over the password problem. Forgot it and when I type in my email & click "forgot" a new password or number doesn't come in.
Pretty good, but pass key business a bit confusing.
Very easy to use. Wide variety of books very well organized
Why do you compel me to waste my own valuable time composing a longer assessment when a single word says it all?
I have been using alibris for several years and appreciate it
I've always had a good experience with Alibris
Too much trouble with the ordering process, i had to clear browser too many times, but i am still glad that i was able to purchase it at this price.
Excellent site to view choices. Thanks for your platform.
Easy to search, easy to order, easy to modify order
Easy to find, easy to check out. Hopefully arrives quickly
Luv it quick and ez, the website never disappoints
It was "straight forward". It was "user friendly".
So far so good, but my opinion will depend on the speediness of shipping and the condition of the book.
I am glad for this huge selection of books. I do wish more descriptive info on the book contents was entered on all books.
Glad I could find the things I was looking for.
Things are easy to find. Do wish there were more pictures or better descriptions for some.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

