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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Should offer free shipping on large orders. Should indicate in searches sellers in basket to reduce shipping costs
Entering address information for order
The website is quick to respond, and I like the way it lists my choices in order of price. The evaluation of books has thus far been right on target.
Love being able to get used books reasonably. I read a lot.
Always easy to navigate and finds me great bargains!
Well the pages kept changing. The wrong address was hard to correct. Meaning the apartment number was left out.
I could not get the message to the seller to go through because of the I'm not a robot bar it wouldn't except mine. Also please describe the ratings of the condition of the book. Whatdoes good mean? I could not find a rating system anywhere.
I LOVE Alibris! Lovingly used books at an affordable price. It's my go-to book supplier!
I seem to always find the book I am seeking! Thank You!
I just found a copy of something I wanted...thank you!
Once again...I found an out-of-print book I was seeking...at a very reasonable price! Thank you!
I usually find what I am seeking...
Easy to find what I was seeking. Thank you!
Once I changed my Billing Address to my new address, it was all very easy!
Fast checkout, but can't seem to get over the password problem. Forgot it and when I type in my email & click "forgot" a new password or number doesn't come in.
Pretty good, but pass key business a bit confusing.
Very easy to use. Wide variety of books very well organized
Why do you compel me to waste my own valuable time composing a longer assessment when a single word says it all?
I have been using alibris for several years and appreciate it
I've always had a good experience with Alibris
Too much trouble with the ordering process, i had to clear browser too many times, but i am still glad that i was able to purchase it at this price.
Excellent site to view choices. Thanks for your platform.
Easy to search, easy to order, easy to modify order
Easy to find, easy to check out. Hopefully arrives quickly
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

