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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The book is provided on affordable price. The checkout was quick and easy.
No I hate filling this $#*!. You make me fill this $#*! out before sale is finalized. You get complaints.
Well I'm not sure how to use coupon you gave me when I placed an order?
Easy to find item I'm looking for, great prices, reasonable shipping
Easy to find what I want and check out
You didn't take my first credit card? So I ended up charging it instead of paying for it outright?
Very good shopping experience i like the good rates you charge.
I am a poor user of technology; I wish it were easier. I am worried that the correct editions will be sent.
Your prices and checkout is great. I don't have time to look at your site, but I'm impressed and look forward to returning.
I found the exact book I wanted, as always! The price was fabulous
Ordering was easy. The book was cheaper here than on Amazon. I can't say more because I just ordered it, so don't have it yet.
Very good service and prompt delivery. I knew you would have the book I was looking for.
My first order came quickly and in better condition than the review stated!
My original order came back canceled. I'm trying to submit a replacement order. I don't know or understand if I'm ordering the original item all over again, and thus will be canceled, or if I correctly submitted a replacement order.
Book available, great price! Helped tremendously to solve situation!
Enjoyed finding the book I wanted. Added a few extra books because free shipping at $39 was mentioned. Instead with an order of $52 the shipping cost doubled. Deleted extra books and returned to original shipping cost. What is it I don't understand?
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

