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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Thank you all so much for everything, bless. M.g.B.
My "experience" using Alibris was fine. I strongly dislike being asked to write a review every time I interact with a brand lately. It makes the experience worse. You need to figure out customer satisfaction in some other, less demanding way.
Always useful for hard to find books, and easy, too, at good prices.
Very accessible with a wide distribution network
Went well. Easy. Can't wait to to read her book.
God Bless You
God Loves You
Michael🌎
Placed an order which was fulfilled accurately and promptly.
Make edit process easier. Could not delete old info address.
Easy access to all of my choices. Info clear and comprehensive. Well done!
An enjoyable experience thank you for giving me quality service
Library copy,, pages like new, exterior shows shelf life but excellent
The search works and provides good price options for purchase.
Book is in great condition, much larger than expected. This thing is the size of an old family bible.
I really appreciated that the bookseller described the specific book, not a generic definition of the book-condition vocabulary.
Good selection and fair pricing. Many online sellers had this product available, but this wad the best price I found.
There was choice of product and I received a new book
I always turn to Alibris when ordering books and have always had a good experience.
I have had an excellent experience shopping for books at Alibris for decades.
Every thing I looked for was there. Although I don't want to complete another one of these
A great resource for finding books at an affordable price and finding interests that are less relevant at other sites/ stores!
Easy to use site. Fast shipping. Product as stated
Husband wanted a book that was difficult to find elsewhere, fortunately found it on this site and price reasonable.
Accurate description, excellent condition. Well wrapped.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

