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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Better description of what volume (of a multi-volume set) is being offered for sale.
I love finding great deals on books I can't find at the thrift stores
You accepted my first order and confirmed it. Then sent me an email telling me it was cancelled.
There were huge inventory stickers all over book that left stains on the cover
The book I received reeks of mildew. I am sensitive to mildew however the condition of this book would/should have been noticeable to anyone. If the seller (Thriftbooks) had noted "this book reeks of mildew" in the description I would not have purchased the book.
Great site.
Great service.
Great concept of reuse of books.
Your customer service and updates on order are useless.there is no communication on orders or arrivals.
Helpful, good price, fast delivery, item in excellent condition as described by by the book seller;
Customer service promptly aided in questions about order, and kept in touch.
Previous order of same item cancelled due lack of professionalism of previous seller. Excellent response by Alibris about the matter, hope low rating is applied to
Book Words.
Shipping was fast, well packaged, just as described.
Your site is very user friendly, even for a non-tech type like me. Your prices are amazing and the selection is stellar. Absolutely no complaints here.
I used alibris as a guest years ago during a period of intense research on the Irish Literary Renaissance. It is good to be back.
Sad that shipping is more than the book. But that's okay; you had the book for me. Powell's City of Books in Portland OR did not. The book is right by me now even as I write this.
I order many many items. You guys need to include a discription of what item you are inquireing about. THANKS
Some books don't arrive but overall in the long run it works for me.
I always find the books I'm looking for with the lowest prices
I had an issue with a book that did not arrive. Alibis customer service handled it very swiftly.
Easy, quick, and they had what I wanted at competitive price.
I was delighted to find several editions of a book I have long been searching for!
Lots of choices, but still easy to find what I am looking for.
I was very satisfied. With my overall experience with this company and my product. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members