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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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When I can't find something anywhere, I remember where I should have started. Alibris! Thank you.
I found what I was looking WBUR had difficulty checking out. I entered my credit card info at least three times. Very unusual. I need to update my phone number but couldn't locate how to accomplish.
Been ordering books from Alibris for many years. Love it!
Book was in great condition, delivered as promised and the price was great!
Love this site. Always has the books I'm looking for and at great prices.
Shipping was fast and books were as described. I've bought here multiple times and have always had a good experience.
Easy to order. They always deliver what they have promised.
"Very good" book at a savings. Book Finder helped me find this purchase. Much appreciated.
Ordered a dictionary and it was perfect and delivered on schedule.
Found the book quickly from a bookstore local to my area.
YES I AM ENJOYING MY BOOK. I HAVE BEEN LOOKING FOR THIS BOOK FOR OVER A YEAR AND NOW HAVE IT. THANK YOU FOR YOUR SERVICE
Two volumes of the $#*! Tracy Archives are now pricing out insanely high. I dug for months and found one of them at a good price. BUT Alibris not only located the other one, they offered those discounts in which the more you spend, the deeper the deal. Grabbed it! Alibris once again stepped up bigtime!
Great first time experience. I will definitely be shopping here for more books very soon!
The album cover was damaged in places and had stickers placed on it and then ripped off thus damaging the album cover. The album condition was described as very good but that would not be the description I would have used for the album.
Bueno. Me gusto Alibris. Bueno. Me gusto Alibris. Bueno. Me gusto Alibris
Had the books I wanted at a good price. Always come through even on odd old books.
Easy to find the books i want and a selection of copies available.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

