Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quick easy and exactly the book I wanted. Thank you.
Very straight forward order, received pretty promptly, and packaged well. Book was previously lightly used with hardly any noticeable wear.
Deceptive because WRONG IMAGE shown for edition that is for sale (history of italian renaissance art)
I almost ordered the wrong edition because of this
Illustration should show correct edition being offered
Easy, lots of options for what i needed, good prices
One of the books in my order (*******-2) was labeled "Very Good," but came marked up. That was a bit disappointing. However most of the work is in good condition.
I wanted to order a book for a friend who had asked to borrow a book from me upon my finishing it. As my friend is my fantastic Sunday School teacher I wanted to give her this book for her own. I didn't think about this book published in 2012 being out of print now. I was so happy to find this book (Simple Understanding Revelation) at this website. I was even more pleased to receive it timely AND in mint condition. Thank you Alibris for being such a reliable business.
Great service! Very happy with all books I have ordered so far.
I have always found what I was looking for and many things that I did not, in a good way.
I like that I can find quality used books on Alibris.
I hate it when shipping cost is not shown when you are shopping.
Ease of use is excellent. Descriptors of book condition are also clear.
I have long dealt with Alibris and am happy with their service
Almost every other bookseller includes images of items they sell. I cannot believe your company does not require this. Thank you.
Always great deals and live the culture of recycling
Great findings and very affordable! You guys are making culture to be really accesible this is for a way more better world! Way to go Alibris! Education is and always will be key! You guys are doing your part! THANK YOU!👍👍👍🔥👍👍
Website worked smoothly to place order. Thank you for wording this question as you did. The experience will be incomplete until after the books arrive and I can see them.
Efficient with well-organized website.
Amazon, Thriftbooks, Abebooks, all hit and miss. Prices at Alibris are very reasonable, as is shipping.
I lent my copy to someone and didn't get it back, so I bought another one. We watch it close to Christmas every year.
The price of your books are ok but the shipping and postage is way to expensive thats the only negative
It was fine but I had a devil of a time going back to my cart where I had a book waiting for order. I had been searching other books. Eventually went to the history function in Chrome to find it. There seemed to be no obvious icon or name for the cart
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

