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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Always find whatever I'm looking for here, with several options.
Easy to navigate and happy with the coupon code that saved a $1.00 off the price.
Always been happy with the purchases I have made from Alibris and often recommend people to the site when they are seeking a book that has been out of print for a while
Found and bought quickly. Shipping dates are reasonable.
I am satisfied with this seller. Even though tge books I have bought so far as used, they have been in great shape.
Can always find the book I'm looking for at a very affordable price!
Many purchases from Alibris - always very pleased!
Love your database— easily searched with a variety of ways. And you are not Amazon.
I found exactly what I was looking for within just a few minutes.
Book I wanted much less expensive then other sources. Very happy to find it so easily. Easy check out.
This book was shipped quickly and its condition is as described
Easy to navigate website and accurate reviews.
You chose the accurate books and delivered on time. I wrote your website address
It was a learning experience for my Granddaughter, so we enjoyed reviewing all the books you offer. Thank you very much... Donna
I saw that there was a book store, with various names, having most of the selections of a title I just bought. I looked it up and it is Half-price Books, a national chain with 120 stores.
I buy from Alibris so as not to support corporate stores, but independently, locally-owned ones. I was highly disappointed to see HPB on Alibris, and urge you not to let them sell on this site. Only by directly supporting small businesses, at the exclusion of corporate ones, does our culture and economy stand a chance.
I found the book I wanted, new, at a great price.
I would prefer to be able to keep two cards on file, as I make personal and business purchases on different cards.
Alibris consistently provides a great selection of books from multiple sellers.
Ordered several books on clock repair. After the order was place I received notification that one of the books on the order wasn't available and the book was cancelled. I would prefer an auto reorder or some suggestions to obtain the cancelled book.
Experience was good, prices for used books are great! I was looking for a phone number so I could call and talk to the seller to provide additional information on shipping considerations but could not find one. A phone number would be appreciated. A two day email response is not to my liking when a quick phone call would be faster. However if the seller is an extremly small shop then I understand not taking phone calls when time is a consideration. If this is the case then a reply is not needed for my question. Thanks always. Bob
I ordered Convict Conditioning, and the price on Alibris was well below what other sites (including Amazon) were offering for a used copy. My expectations for the books condition were pretty low considering the price, BUT it is in practically brand-new condition, and it arrived early. Super pleased and will be shopping here again - this was my first time using Alibris.
My overall experience was fine but the delivery and tracking information wasn't what I've come to expect when making an online order. The long lead time for receiving the book was not a good thing but not a deal breaker. The lack of tracking information was annoying though. The email that notified me the book had shipped had a tracking number that sent me to Alibris and my order page. All it told me was that my book had shipped but not expected delivery date or status. The book did not arrive within the 2 week time span I was given. When I emailed Alibris they told me to wait another week. The book arrived a week later.
The shopping experience was easy. I hope it's delivered soon
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

