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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Book arrived in excellent condition. Very satisfied, would happily use this vendor again.
Available copy for a good price and received in a timely fashion.
Ordered a book from Lexington Books thru Alibris. The book was packaged very well, received quickly, and the book is in great condition. I'm very pleased with Lexington Books and will definitely use them again thru the Alibris site.
Find all I am looking for and the prices cannot be beat! Thank you!
Great shopping experience every time:-)
I bought a two volume set in a slipcase. It was sent in an envelope and was damaged in shipping. It should have been sent in a box.
I was able to order a difficult to find book and it was in great shape! Thanks a bunch.
Happy with the book but the original description was a bit too vague. Would welcome more accurate - human descriptors
Best place I have ever tried to find used books at great prices and in good condition
I was happy to renew my shopping with Alibris after several years away and very pleased that the experience was just great as it ever was.
Easy to find books and good selection. Great to find older books and non fiction history
Easy to find books and good selection
Found the book I wanted at a great price & it was in a great condition for a used book.
I was able to find exactly the books I was looking for at a reasonable price
All the books I needed to order and at reasonable cost were available via Alibris.
Alibris had the book I was looking for in very good condition, and the price for a hard-bound, used book (published 2019) in that condition was very reasonable.
Excellent service for 20 years! I have used Alibris since I was in graduate school.
1st time shopper. Started on my tablet, had to switch to cell phone cause couldn't find "Shopping Cart" icon on screen. Wish I could shop by seller's name to save on postage when buying multiple items.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

