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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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This is my second time ordering from Alibris. I've never had any issues.
Your website and check out process are very easy to navigate.
Easy to navigate the website and order process
Found the book I wanted. Less than 10 bucks. Shipped from the midwest. No complaints. Good experience. Screw amaz.on!
Easy to search. Huge inventory makes it easy to find exactly what you are looking for. Quick transaction.
Alibris has been my go-to for books for many years. Always a pleasure doing business with them, and with their sellers.
It was easy to find the book I wanted and in my preferred condition. Placing the order a was support simple.
I am mildly disappointed that the front of the dust jacket on the book that I purchased is messed up with scribbling and writing IN INK by a former owner. Although this is not truly the fault of the seller, I was disappointed by this defect. Fortunately, the book itself is intact and readable.
Delivery was VERY QUICK! Like a postal miracle: I ordered the book on a Sunday and it was in my mail box only a few days later (all the way to Alaska!). Credit to the seller's punctuality and efficiency!
The postage charges exceed what the seller actually pays the USPS.
The quick dispatch and fast delivery are remarkable. For example: I reside in Alaska and yet I received my purchases in only a few days after I placed my order.
The Alibris system is VERY speedy and efficient.
Flow thru with no hiccups! Painless. Wish all sites were like this one.
Alibris is an exceptionally reliable independent source for used books. Shipping fees are on the high side, though.
Always have a good experience@ Alibris
Alibris is easy to navigate, with a good selection. There are out-of-print books that are hard to find.
I love to buy from alibris the prices are very good and the condition of the books are excellent
Excellent, I love the prices and the quick delivery
Over the years I have ordered many books from Alibris. I will order more books in he future.
Alibris has a wide variety of older books that are in great shape and have no funny smells. I appreciate how Alibris collaborated with other suppliers to have available materials and books for education and projects. Thank you.
Found exactly what I was looking for. Frictionless delivery, frictionless browsing and purchase.
Great price and had the complete series my wife wanted. Love that you can chose the type of condition your books are in
I found the book I wanted very quickly and the purchase process was fast.
It's was easy to navigate and find what I was looking for. My only concern is that I never received the refund for the one book that was not available which was the life recovery Bible I don't know how long that takes to get back to my account but I was going to call customer service today and find out otherwise the products were in great condition and they got to me in a timely manner thank you I will definitely order from you again
Great books; good for the earth! I can usually find exactly what I'm looking for at an excellent price.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

