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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have ordered 4 mainframe books, all in very good condition with the delivery to Europe. Alibris is collecting the books from different sellers from USA and sends all books in one parcel which is good idea. Delivery time is fast. Of course you have to pay for shipment but comparing the prices of the books with other sellers and some discounts you receive the overall order experience is perfect.
Quick and easy. I like that the closest option came up first.
Very easy to navigate and get the order done! I will buy here again!
I found The Blue Faeince Hippopotamus and was pleased to have a copy to go with the blue fabric hippo emroidered like the illustration that my mother made for a story time I did years ago at The McCurdy Historical Doll Museum in Provo, Utah. Now I can tell the story to the neighbor children.
Speedy because I am already a member
Came quickly, I need 50 characters, 1 2 3 4 5 6 7 8 9 10 11 12 13 14, well done.
Seemed to go very fast, thanks so much!
The first time, I got 3 erotic fiction books (3-5 in a series!) instead of my order and had to go back and forth to get them to finally pay to take the books back and then I had to reorder what I wanted. Now, a POD book I ordered (print on demand, meaning they print and bind and then ship as new) was half cut-off porn text and they refused to send me a paid return shipping label, saying I would have to pay to return the book and then get $5 credit on their site, meaning I'd have to do business with them again AND all the work to go to the post office etc, etc. Nope. Not worth my time. I am no longer buying from them. Instead, I'm going to post photos or video of the book I received to any review site that will accept them.
DO NOT VIEW the text images up close unless you are fine getting explicit sex. The book I ordered was "John Couch Adams and the discovery of Neptune" from Cambridge Uni Press.
Update: Company has refunded the purchase and says they are looking into the matter.
This is my second time ordering from Alibris. I've never had any issues.
Your website and check out process are very easy to navigate.
Easy to navigate the website and order process
Found the book I wanted. Less than 10 bucks. Shipped from the midwest. No complaints. Good experience. Screw amaz.on!
Easy to search. Huge inventory makes it easy to find exactly what you are looking for. Quick transaction.
Alibris has been my go-to for books for many years. Always a pleasure doing business with them, and with their sellers.
It was easy to find the book I wanted and in my preferred condition. Placing the order a was support simple.
I am mildly disappointed that the front of the dust jacket on the book that I purchased is messed up with scribbling and writing IN INK by a former owner. Although this is not truly the fault of the seller, I was disappointed by this defect. Fortunately, the book itself is intact and readable.
Delivery was VERY QUICK! Like a postal miracle: I ordered the book on a Sunday and it was in my mail box only a few days later (all the way to Alaska!). Credit to the seller's punctuality and efficiency!
The postage charges exceed what the seller actually pays the USPS.
The quick dispatch and fast delivery are remarkable. For example: I reside in Alaska and yet I received my purchases in only a few days after I placed my order.
The Alibris system is VERY speedy and efficient.
Flow thru with no hiccups! Painless. Wish all sites were like this one.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

