On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Found the items I wanted. Easy to search for items wanted and some details worth description
I always come to Alibris when looking for books and am rarely disappointed in finding what I am after.
Nice selection from author I really like - very good!
Found what I needed quickly and checkout was easy. Thank you.
When I need a book for any reason at all, I order through Alibris. I have never had any issues using them.
Book was in better shape than I expected. Delivery was sooner than expected.
Good search tool, easy to find what I wanted, lots of vendors to choose from.
It was not clear about the shipping. Way to much for shipping
Will not be using your site again. I could have bought the books new
Easy, fast, found what I needed and low price allowed me to afford the shipping. Also buying regionally local!
Easy to follow more or less and the price was reasonable when including shipping.
Super fast and easy to order. Now we wait and see how fast the book arrives!
Easy to search for books by title, author or even key words. Then find the best deal which means the condition of the book and the shipping costs. I buy most of my books this way. I've bought many from Alibris and they've always been good to me.
Easy to find the books I want, easy to buy, quick and easy
User friendly! The books received are always well represented to be in the condition advertised.
Your website is well-laid out, easy to review options, and easy to use.
Am a long-time customer. Always satisfied. Easy-to-use website, sellers always deliver as promised.
Book shipments to Fiji, where I live, are unreliable. The book I ordered arrived in a mere three weeks. It was packed in such a way as to protect it from damage, and the book was in excellent condition.
Quick and easy Great price easy to navigate website would recommend to others
Big selection of used books! I found this book in good condition for a great price.
Was able to find the book with ease & compare prices asap! Thank you!
I have shopped off and on with Alibris for many years. Your are great!
I saved this obscure mid-70s political thriller a few weeks ago and was relieved to see the price unchanged when payday arrived. Alibris is the service I've recommended to people for years.
I find rare, affodable deals in Alibris, as I have for years. It's invaluable. Thanks to all who make it happen.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members