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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I was able to find a lot of older books for reasonable prices.
Love shopping here, easy to find books I want and get them inexpensively.
Items as described and fast delivery. Price was super competitive.
Good selection of books I was looking for and decent prices.
I thought I was buying this from Alibi's. If I start getting email or spam from Solr BooksI am going to be very angry.
Alibris is a great site to buy books, especially used. For this particular order, I chose a new book. While I didn't save as much money (this time) ordering new, I did get the latest edition for less than the list price.
I could figure out how to use your website since it didn't ask me to make an account. Thank you.
This is my first order from Alibris. I hope to order again soon.
They gave me an estimate of when my books would arrive and was accurate. The books were also in good condition!
I had ordered a book from Alibris and sent it to a friend in Washington, DC. The next order I made, on June 9 was Third Millennium Thinking that I ordered for myself. Unbeknownst to me, my friend's address had become the default address instead of my own and thus the order was sent to my friend and he had to be inconvenienced to send it back to me. I tried everything to stop the order. Calling your contact phone number is simply exasperating because it is entirely automated. Moreover, despite my e-mailing you with the request to redirect my order to me, you did absolutely nothing to do that. Of course, your sellers are simply a phone call away from you. Were you concerned with customer service, you should have been easily able to help me. Worse still, I was successful in ordering another book from you a few days ago, and I ordered yet another a day later. I had changed the address to my own for the first book and believed that my own address would now be the default address. Instead, although I tried unsuccessfully to erase my friend's address from my Alibris address book, I inadvertently again processed the order to a book meant to me but addressed to my friend. Again, I did everything I could to stop or redirect the order, but again got absolutely no help from your customer service. My friend is again going to be inconvenienced in sending this book back to me. At the very least, the buying customer's address should be the default address at all times. Also, you have made it impossible to receive timely hep for an issue like this. I did finally receive instructions from you on how to delete an address from my Alibris address book. However, when I wrote to you the second time and got nowhere to a request that should have been addressed in a few minutes, I informed you that I would never again do business with you. I am sure that the loss of a single customer (even a prolific book lover and purchaser like me) means little to you. So be it.
Paul McBride
However, I am sending this book to a friend and so had to review my oder before finalizing it and the site would not allow me to do it.
Was excited that the book, I was looking for was in ebook format.
The only way to find this series is in paperback. A couple of them are still available new, other titles the only way to find them is used and sadly not available in ebook.
Every book I'm looking for, I can find at this site. Prices are excellent.
I've shopped Alibris for years & find their website & service to be easy to navigate. And good quality books!
Very easy to look and find.very good at so much to offer and its great
Thank you for your good service but it seems like the shipping charge is a little high.
This is a great way to buy used books at a good price and easy payment
I was satisfied with the products I ordered. I was also satisfied with the short time it took to receive my order. I was even satisfied with the price I paid for my order.
It was a great experience. I regularly order books from Alibris.
Smooth efficient quality service The books arrive quickly and I'm very happy
Good prices. And you're not Amazon! I'm so glad you had my favorite book in stock!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

