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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I just wish the seller clarified book was coming from a library (with library barcode and book cover still intact). Otherwise fine.
Easy website to navigate. Great value and pricing. Positive experience.
All of the books ordered were in better condition than expected.
I ordered three books from same seller which claims that if more than one book is ordered shipping will be discounted. The three books shipped from different locations, were not discounted, arrived days apart. This happens repeatedly with sellers on the site.
Good description, arrived on time, east to search the site, lots of options
That was very easy and fun! It is a user friendly website. However, I'm not so fond of "forced" surveys such as this, they are "cluttering" and "trashing" our modern lives.
Very easy to use website. Easy ordering process. Streamlined. Fantastic selections with fantastic prices!
Great as usual, great prices and free shipping. Orders are packaged pretty well.
Ordering was easy and book arrived in good condition in a timely manner
Checking out is a pain... and so is getting through this menu.
I have used Alibris for decades. Excellent prices. Always happy with the accuracy of item descriptions.
Great ordering process! Cheaper than Walmart and Amazon. They have $35 min
I ordered a current best seller that is hard to find and it came very promptly. It was also priced very inexpensively. However, the book is a fairly large book and some of the pages were slightly bent.
Perfect. As ordered and this is filler to finish this survey.
Easy as always and I was able to coordinate shipping from a single dealer.
I'm very satisfied with this vendor and will use them again.
Easy to buy. Books were easy to find. Looking forward to getting the product.
Fine. I am pleased with this order, okay. Thank you very much.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

