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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've been a customer for many years and have never been disappointed. Each seller is different, and I've never had an unfilled order. Shipping times vary, of course, but I'm not usually buying in a time-sensitive situation. So it works out great for me.
Can always find great options. Easy site to navigate.
Happy to have found an out of print book at a reasonable price. Easy to use interface on website.
If the book I'm wanting is offered a little cheaper elsewhere, I will get it through Alibris. I trust them and don't need to give my information to a new place.
I always check Alibris when buying a book. Very, very satisfied.
I can usually find what I want on Alibris, and being able to choose among vendors is a big plus for me.
La experiencia ha sido muy buena. Buenos productos y buena comunicación.
I love the fact that I am able to review things and that listings are almost always accurate and honest.
Easy to search and luckily find what I've been hunting for.
Email received with links + online interface were all very helpful. Thanks!
Hadn't used this account in many years & forgot I had an account, Alibris helped me get through the confusion & place my order. Thank you.
Being able to buy used books online for a reasonable price is awesome! So happy to give this book another life.
Much cheaper price than Amazon. Great source for textbooks.
Good selection, good prices, good service and the site was easy to use
Ordered Vol. 12 of Lone Wolf and Cub Omnibus...could only find it here. Excellent price, fast shipping and it was in great condition.
Very happy to have found you. You had exactly what I was looking for at a great price!
I was very pleased with my purchase, and the book will be very informative in my quest of knowledge for stick fighting.
I order from Alibris because they have excellent prices on used books. I appreciate when the companies shipping books reduce shipping costs when you order multiple books, but not everyone does this. I've gotten many items as described or better condition for a great price.
Fast and you had what I was looking for. This sort of inquiry does not enhance my experience!
Got exactly what I wanted for a lower price than Amazon. Great delivery and communication thoughout.
Application user friendly to follow. Very good instructions.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

