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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Everything went well, seller's communication, price was okay etc
There should be a way to quickly find free shipping items under a single word or two, instead of having to go through each page. Say I am looking for origami books I should be able to type in origami, "Eligible for Free Shipping" and all the origami books that are "Eligible for Free Shipping". The rest of the service is fine.
Great price. Quick and easy to order. I felt comfortable with paying with PayPal. Thanks.
Very easily accomplished have never had a problem with shopping at this site
Good description on book. Easy process for transaction. Thanks!
I willingly added the stars. I am unwilling to parrot a bunch of BS.
It was a bit confusing. After I signed in I lost the content of my shopping cart and couldn't find the same books again. Also, when I searched the second time books came up in a different order.
Alibris offers a competitively priced alternative to Amazon and I was very happy with my purchase.
Lots of choices of the used book I wanted. Clear information about book conditon and seller. Easy ordering.
Found the perfect books on a long stay in France for a gift for a friend. Written 6 years ago much of the contents would be relevant today.
I see a book that I like, especially those old ones, I scan and then cut and paste and then pay with PayPal. Within a matter of seconds from the moment I see a book that I like, the order is complete and mostly in less than a week it is sitting on my front porch in a package. If you are a book lover, you could not ask for anymore...
All books came as described. I appreciate the lower shipping costs that come from ordering more than one book from the same seller, but I wish it was easier to do this when looking for specific titles. Overall, the books I get are less expensive than new and as long as I am careful about the listed condition of the books I choose, the books serve me well.
Your website was easy to navigate and the selections were numerous. I also appreciate detailed evaluations by the sellers on book conditions. Prices are very reasonable and the item was in excellent condition.
Great site for finding hard to find books and other items, including out of print items.
Thank you for sending my order promptly and in excellent condition!
Clear; no ambiguities. Full information for changes or review at each step.
Generally, very quick delivery, and the books are as described
Generally, can get great quality new/very good books for $6-7 with quick delivery!
Easy-to-follow instructions for ordering. Easy ways to look at condition ratings (and understand what they mean.) Emails with coupons are NOT obnoxious.
I've used Alibris for many years. It's a great place to find rare or out of print books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

