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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Simple process to order; quick delivery and prompt order & delivery status updates.
Quick and easy experience, will look for more books through this website.
Great price. Checkout was very easy with PayPal. Exactly the book that i wanted.
Very reliable, great selection! Keep up the good work Alibris.
Found it quick, ordered easy with PayPal. Haven't used this site before so can't speculate on how happy I'll be.
I blindly bought a book from here for like $7 including shipping cost and thought it was a sketchy website because of the price. But everything went well and I will say it was a used book its cover is not perfect but overall the book was taken care of no scribbles or torn pages so I'm happy overall
I was searching for a book to complete a series published from 1995-2003. Alibris had the book needed at a fair and reasonable price. Having never used this company before, I was pleasantly surprised to to see the book arrive in a few days in good condition. I'll check here first in the future
Alibris always has hood merchandise and great prices. They are prompt with emails and shipping.
It was confusing because it said to add another 8.62 to my cart to get free shipping so I searched for a book that was eligible which took a while then it still was charging me for shipping. So I removed that book and the shipping price dropped to $7 and some change, which I was okay with. Then I went to check out and after I put in the credit card it upped the shipping cost to $12 and some change, and added tax. So the whole amount was more than what it quoted.
I did like that the prices were quoted in Canadian dollars and that you could pay in Canadian dollars other than US, or there would have been even more charges from the credit card company. This in itself makes it worth shopping at this book store over others in the US.
I'm suspecting that the free shipping is just for the US, so it should have indicated this.
Clear site, solid amount of choices, fast checkout and update emails
The most selection of the specific textbook I wanted! Everyone has 1 or a few, but you had more!
Easy and convenient to use. Found what I was looking for right away.
Good prices, and easy to find what I wanted!
Easy, clear, always reliable, fast service, good selection
Easy to navigate, good products, a very large selection! I love Alibris.
Quick and easy! Very user-friendly. I found the item I wanted at a good price.
I found what I was looking for. The prices were good. Digital coupons were active.
Always a pleasure shopping at alibris! Easy selection, easy checkout.
Easy book to locate and easy to purchase.
Description of used books exact, shipment arrives within predicted schedule
Large inventory. Quick shipper. Books exactly as described on line.
Always seems to work well, as advertised; seldom have a complaint.
Great source of old/hard to find sturr
All went well. Easy to find my selection and price was better than expected
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

