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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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I found books I didn't really expect to find - at least not all of them in one place - and prices seem reasonable.
Postage charges are outrageous. You should consolidate them. Your customers are not stupid... goodbye...
Please add option to not include Invoice in package (for Gifts). Thanks!
For some reason, it would not let me enter the billing address postcode on my phone
Love alibris! Get so many bargains on here. But wouldn't exactly call the website user friendly/that accessible to use!
Good on the whole. I had entered via BF site, and was on the page of the book. I signed up, and logged in, and although the book was recognised I had to find it on a page of listings - so had to sort out the one that I was after.
Kept missing picking the Visa payment field. Meant I had to re-enter my card number. Managed to do this on three occasions so it cannot be obvious.
First time customer. Easy to find what I was looking for with shipping before Christmas.
Why did I have to put in my card details when I wanted to PayPal. This is unnecessary
I love the access Alibris provides me to actual print books!
In lieu of a library next door, Alibris rocks! ***
I wanted to pay with PayPal but was unable to. I was also unable to enter my alphanumeric UK postcode despite having chosen the United Kingdom in the country field. If I hadn't really wanted the book and wanted to buy it from this particular seller because they are nearby, I would have given up. Eventually, by going via the seller's page, I was able to checkout successfully. No PayPal option, though. A frustrating, user-hostile experience.
It had exactly what I wanted, in terms of a live Callas/di Stefano recording of almost 70 years ago - price was good as was the postage and packing.
Previous attempt to order this item in a slightly poorer condition was cancelled as it was no longer available, and I note that listing is still up
Looked for a book, found it, went through the payment details. No Problems. What could be better?
Easy to use, had exactly what I needed at a fraction of the price of Amazon! Highly recommended
Shopping easily done ( I think). Procedures very clear: such a pleasant change from - naming no names. Many thanks.
Have a Good Christmas!
Easy to navigate and purchase. Good book selection, too.
So far everything in the ordering process has gone smoothly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members