AlibabaReviews 13,220

I purchased two 64 GB Micro SD cards. One is not working another cand has only 30 GB. I am been cheated. You need to wait for these items to come It takes 5 to 6 weeks and now they are not usable. I also purchased Dash board Cams. First thing the manual is Rubish. You will not understand any thing. If you don't know chinese you are dooped. Because first time you "ON" the Dash Cam everthing is in chinese. You need a Chinese frind to sent you to English langauge. When I am using I am not happy. Does not record properly

I bought 2 lamps from Shenzhen ETL lighting which I stupidly assumed would arrive looking just like the picture on the site... wrong they were cheap, nasty, falling to pieces and completely different to the picture (which I might add other sites use too!). The company replaced them eventually but these too were complete rubbish and had the wrong plugs on so were useless. I asked for a pre paid returns label and a refund, but Shenzhen ETL lighting completely ignored my email. I contacted Alibaba and the best they could come up with was that I should pay ETL to send more replacements, if I didn't agree, they would close the case and mark it as "both parties at fault" DONT USE THIS SITE OR THIS SUPPLIER THEY ARE JUST MISSING THE 40 THEIVES!

I'm sorry to write this review. But this firm apparently engages in contracts with YouTube and Google Ad that result in popup banner ads not only on YouTube videos but on just about any webpage I visit every five minutes--yes, every FIVE MINUTES! All as a result of contacting Alibaba's website no more than once or twice about purchasing a portable generator!

I've done every blocking technique available to me (including blocking all cookies) and, still, Alibaba's generator ad blares out every five minutes.

When notified of this nuisance, their spokeswoman not only finger points that it is YouTube that is creating the problem, but that it's my responsibility to contact YouTube and not Alibaba's!

Yet, it is Alibaba that decides who it is going to choose to advertise as well as how extreme it was going to solicit potential customers to its website! Consequently, Alibaba is the one who needs to contact Youtube/Google Ad, not me.

No other business firm I've ever viewed or used has created this type of nuisance. Otherwise, you, too, will risk visual assault that you will be unable to rid from your computer regardless of the blocking or disablement of cookies!

I have been speculating How Alibaba's Business progress since 1998 when I am aware of this website from my buddy working for TD Bank told me (when Alibaba is not going public in North America yet). Too many times I wanted to place an order but hesitant to buy due to "too many good to be true" indicators:

1 - There is no such thing as "Cheap" price because it was made in "Cheap Labour Country". Remember that, all Raw Materials they imported from Oversea are still being paid by $US!

2 - If you have a selective Item that you wanted to buy, you would compare the selling price to other Sellers (on Alibaba), then you will find out that the same Item can be sold up to 5 times of original price. This indicated the same manufacturer capable to produce the same product with many different Qualities to sale to different buyers. Walmart / Canadian Tire / Lowe etc... can always buy the same product with higher quality with Dirt-Cheap Cost. But not Individual like you or me.

3 - Alibaba system not capable to deal effectively with issues for Online Businesses such as Fraud / Warranty / Shipping / Trust... Because the way they do business in China previously is different from North America. Too many "Theft - Sellers" listed on Alibaba Website.

4 - Many more bad Observations I recognized from Alibaba Website but Can not list them all in this review. If you have any further question, Email me at: *******@gmail.com

Final Conclusion, Since 1998 until now, I am still hesitated to place any order with them. No order has been placed with them yet. If you want to order something cheap from them, then donate 1/2 of the money to the Earth Quake victims in Nepal first. At least, if you lost the money, you still feel happy that you had spent the other half in a more meaningful way. God Bless us all.

Ordered a replacement cell phone screen. Was sent a broken screen. The packaging was terrible. I had to pay for return shipping. Seller said he didn't get it back, and after 6 months "dispute process" they gave the seller the money.

I had pictures, proof, everything. Doesn't matter. They're there to rip you off.

My brother is a lead coach for his own non-profit soccer team for our city's local soccer league and he was told by his friend to order some jerseys for the team. He had no where to start when another friend of his suggested that he orders them from Alibaba.com.
It was worth to give it a try.
His first step was to contact a sports company that manufactures proffesional jerseys for professional sports teams. Hong Ye Sports was the company that my brother bumped into and he ended up contacting with the seller through facebook! He sent the inquiries and concept designs for his team jersey as exactly as described. It was perfect. They asked for $1,480 for both the sample costs and the real delivery because the seller said that they produce jerseys for the professional teams with a HIGH QUALITY material.
We all understood that.
As it was shipped, 15 days later it came on our doorstep at the perfect time.
2 kits of 24 jerseys- one home and one away- was in a perfect quality and shape as they were individually packed in clear plastic wrappers.
Perfect experience with the orders!
I recommend this company. Never scammed by them!: D
P. S: I was also thinking to buy fake Beys from there.

I paid £1000 on this site and never received any goods whatsoever
It is a big scam
I rang the company( Toymation) who say that the police and alibaba are aware that someone is using their company name fraudulently, yet Alibaba let it continue.
They would not do anything to help, would not refund my lost money. Would not reply.
You need to AVOID ALIBABA.COM like the plague, it is the biggest scamming site there is.

*Here below is quite some stories* I have purchased quite a big amount of genuine leather and I looked for suppliers in Alibaba. This guy, Muhammad Ali from BenSport. Had been gave my company a total nightmare. He promised to be deliver my goods within two weeks, end up dragged to 1 month++. Weather issues, tonnes of holidays, avoided all my phone calls, emails, Skype and etc.

The worst part of whole procedure is on the payment: 50% upon confirmation okay P paid that to him. 50% upon completion, I have not yet received anything from him and he wanted me to clear the payment as in 100% as I have zero item from him. The risk is 100% on my side! Fine! I paid! Because of this I wrote emails and oversea phone call him for several time with lame reply like: OK. Please clear payment. OK. We send you when received payment. OKOKOKOKOKOK ALL THE $#*! IS OKOKOKOKOK with no mean! And then come to shipment. Hell yeah genius. I told him i will pay for the shipment when he send me DHL invoice. He gave me his own invoice (I supposed he charged me from there as well!) and must received the shipment payment, he will sends to me.

WHAT THE $#*! I HAVE TO PAY FOR EVERYTHING! AND! HIS GOODS ARE POOR! ALL LEATHER IN SIMPLY CUTTING SIZE! NOTHING CONSISTENT!

Well, now i have spent a few thousand USD and bought something might not useable and superb experience from Alibaba.

Thank you so much.

THEIR PROMISE OF BUYER PROTECTION IS JUST A PROMISE WITH SOOO MUCH FLUFF BUT NO REAL SUBSTANCE. IT IS A WAY OF GETTING YOUR MONEY INTO CHINESE HANDS WITHOUT GIVING ANYONE REALLY WHAT THEY PAID FOR-BAD FORM BAD FORM