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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Thanks all. It is good product. I am again buy this product many. Thanks all. It is good product. I am again buy this product many. Thanks all. It is good product. I am again buy this product many. Thanks all. It is good product. I am again buy this product many. Thanks all. It is good product. I am again buy this product many. Thanks all. It is good product. I am again buy this product many
I recently ordered from Alibaba from this supplier.
Shijiazhuang Taige Import And Export Trading Co., Ltd.
I had some shirts made with my own custom designs. When I received the items, one of the boxes was torn at the side. Overtime I found out and realised from my customer's complaints saying that the shirts had some yellow (rust like) stains on the shirts.
I brought this up with the supplier and they said they would compensate me on my next order by lowering the prices. The new prices they gave me was still higher than other quotes I received for my 2nd order from other suppliers and they weren't lowering it at all.
The only way they were going to compensate me was if I placed an order with them. Why would anyone in their right mind order from someone that has left a bad first impression and infact also ruined your reputation as a company.
Samples are also really expensive so just be prepared to blow quite abit of money before even getting started.
Great experience working with Alibaba and will look forward to doing more business in the near future.
The wristband is a nice quality/price handoff, much better than Xiaomi MB 3... just another words to fill the hundred words
I made an order with a seller on alibaba and I wasn't disappointed to the contrary I plan on making alot more, their trade assurance rocks!
Very satisfied, thank for everything and i will to contact you soon for another order for sure!
And thank to winson and his team, you are perfect!
Sólo busqué lo que necesité y lo encontré.
Tengo toda la confianza para seguir comprando.
El proveedor ha sido seguro, responsable y muy amable.
100% recomdado
My business has been in contact with one sales representative in particular and she has gone well out of her way to ensure that we get exactly the products that we need to grow our business.
Thank you, Sunshine!
I'll buy on alibaba more often because I really like my experience with this seller. Since the beginning until the end she was very careful with my order. I really like that part of the process
Still waiting for my products, if only I had sold out my country and misrepresented the products as Glasses. At the request of the above, my ******* order of solar panels would have been filled,, now they mock me. Jokes on me.
A very very good product, i am very happy i bought it, just exactly as it is advertised, no stress at all. Very happy with the order, payment confirmed sameday
It's a great experience working with the Alibaba. Easy to go about and everything is organize based on your needs. Products are excellent quality and suppliers are very professional in dealing with their customers.
This website provides a more advanced purchasing experience than Ebay or Amazon in my opinion. It is my first time on Alibaba and I will be using it in future for goods manufactured in China.
I have felt full safe during all the phases all the business transactions and also have received professional assistance.
Its is very nice to have a supplier as 'Shenzhen Huayu Agricultural Trade Co., Ltd.'. The Shipping was on point and the Service from Nora Lau was super, friendly and nice. The product is beatiful and nice. We like to do more cooperation with 'Shenzhen Huayu Agricultural Trade Co., Ltd.' and Nora Lau as contact.
Perfect!
The order and the contact was very perfect! Very friendly supplier and fast delivery! Perfect quality of products. Very professional supplier and alsways fast reply on my questions
He recibido un trato fantastico de todos los trabajadores de Alibaba, les agradezco muchisimo todas las gestiones que han hecho para facilitar este caso.
Pleased to work with the manager and get my product selected, designed and delivered on time. Thank you
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members