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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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According to my photo I`ve got a concrete model. It`s if a doctor diagnosed you by photo.
Thank you.
Professional Work.
Very happy with my order, quality of the product is very good and the order was on time. I look forward dealing with Alilbaba again in the future
I love Alibaba. I wish I had started sooner with Alibaba, that would have saved me a lot of money. Now see if it is possible to sell something through Alibaba from Suriname.
Very nice company to work with. Easy to communicate. Good quality products. Fast delivery. Perfect service!
I asked to draw some paintings. It is good service. I am satisfied with work.
Once I asked to supplier to modefy, so supplier correctly understood what I wanted to say.
Hi Lilian,
Just want to tell you that all is ok! The raptor is installed and it's amazing! So thank you for your support all along the process!
I hope more easy user interface.
It was difficult to find the chat icon.
I would like to have announced when I get the new message in our chatting.
It was ok to use and logistic workable. We can use Alibaba in the future also if
Functioning continued to be like this first time.
Thank you!
The hose was beyond my standard expectations. The Alibaba staff was very efficient in the handling of the order. Even to the extent of her concern up to the country of arrival. Amazing service and professionalism. Thanks a lot Alibaba for service and staff.
Very easy to use and is a great door to buying/manufacturing almost any product you want. Alibaba also has a trade assurance payment method that allows you to pay safely /without worrying about getting ripped off.
Alibaba is a professional market place with safety backround. You can choose from thousand of suppliers and find the your favour. They give you quotation cif calculated
The product is a reasonable price with quality. The Sales representative is a very good support and extremely helpful until delivery.
I feel really sure that I am trying on a platform that supports you in any situation that may happen. Thanks alibaba
The seller contacted me quickly.
The product I received was the expected one.
As soon as they embarked, they sent me the tracking number.
Excellent seller.
Dear seller many thanks. Bag of excellent quality, thanks to the excellent packaging delivered in perfect condition. Thanks again.
Very pleased with updates of order, Marcool has quality items and Darlena is very helpful with all parts of process of purchase. I will use Alibaba and Marcool again.
Very easy to use. New to the wholesale game, this site makes it easy to find products and materials to help me grow my business. Plenty of variety and choice. Looking forward to my next purchase :)
This is a very user-friendly platform to broadcast an RFP and receive timely responses from various manufactures. The range and availability of products is very impressive; as well as the various companies eager to do business.
Kare company is very good, due to offer to use Acceptable Quantity, There are Sevaral suppplier´s that manage with bug quantities... this is difficult to us., specially when the quality had not been tried,,. But Kare Company help me... very good.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

