Al Haram TravelReviews 105

The travel agent failed to provide me with my 40 flights from London Heathrow to Saudi Arabia, Jeddah. I booked the flight and paid a deposit back in 2nd July 2018. I am still waiting for my refund the sum of £5000 to be paid. They will make you wait up to 15-30 minutes when you call them.
Since contacting them for my £5000 refund on 19th September 2018 they will make false promises and get your hopes up. I have been waiting over two weeks for my refund despite being told I shall get the money within 7 days.
The staff at Al Haram Travel are dishonest and will mislead you regarding any bookings. Please make sure you make payment via Debit of Credit card. This will enable your bank to retain your money back.

Awful!

DO NOT BELIEVE THE GOOGLE SCORE I made the mistake of not reading the reviews online before contacted them, BIG MISTAKE!

The agent Sobia was calling me multiple times in a day pressuring me into booking with them.

I Was told if I didn't transfer Over £100 they would not be able to secure the best locations/flights.

Some days we would recieve 13 calls from Sobia but guess what as soon as we decided to go with another company we were told that the money we had already paid was non-refundable.

They stopped returning our calls and replying to our Emails.

After Further Investigation it turns out all the google reviewers are Fake and Made up! DO NOT BELIEVE THE GOOGLE SCORE

Please don't spoil your trip

AVOID THESE CHARLATANS

If you are looking to book a Hajj Package then I would strongly recommend looking elsewhere. I initially booked a Hajj Package and paid a deposit of £600. Due to unforeseen Circumstances I had to cancel and cancelled 20hrs later. Although I was refunded £300, the remaining £300 was not refunded until 23 days, 41 phone calls and 23 emails later. The service I received from the staff was disgraceful to say the least and one that I would not wish upon anyone else. I was constantly being lied to and passed from pillar to post. Please note that the Terms and conditions are not clear on the website and should anything go wrong with your trip then Alharam Travel will not take any responsibility whatsoever. In fact my £600 payment went to Emenac Travel who I had no dealing with whatsoever and was bound by their terms and conditions. AlHaram Travel is trading under the name of Morseand Ltd and will most definitely book your trip through other 3rd party agents. I was also informed by a member of their staff that the positive reviews on this site are not all genuine. I find it hard to believe that every time a negative post is uploaded it is followed up by dozens of positive reviews.

My journey of Umrah was superbly planned by the team of Al Haram Travel. Will surely recommend it to others and will also book them for next tour.

A peaceful journey of Umrah, no doubt that team Al Haram have been great at every moment. Flight was amazing, accommodation in Makkah and Madina were exactly as promised at the time of booking. Transfers and ziyarat was also a wonderful experience. Thank you Al Haram for being a part of my spiritual journey.

Umrah organizers of AlHaram travel are the best people to book your journey with. I have been responded in a very appropriate manner. My hotel was nearby Haram as promised and transportation was also quite comfortable and air conditioning. Highly recommended.

Booked umrah with Alharam Travel. Services delivered wisely in good manners. Customer support was good every time. Transport was lilt late while we were at airport. Over all it was good trip.

I went for Umrah last month with my wife, I booked my Umrah package from Alharam travels, and they exceeded my expectations, all services were really good, and all of my journey was easy and hassle free.