Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Al Haram Travel

Al Haram Travel

2.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Al Haram Travel?
grey stargrey stargrey stargrey stargrey star

Al Haram Travel Reviews Summary

Al Haram Travel has a rating of 2.4 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. Al Haram Travel ranks 260th among Tickets sites.

service
40
value
40
shipping
22
returns
36
quality
37
This company does not typically respond to reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow mamode a.
Unfollow mamode a.
Share Review
Report Review

Excellent customer service
September 21, 2018

Very good customer service from tahseen khan, he was very polite, informative and very helpful in answering all my question and he was not pushy like the other travel company who kept phoning me to make a booking with them

Date of experience: September 20, 2018
Czechia
1 review
0 helpful votes
Follow Arifa I.
Unfollow Arifa I.
Share Review
Report Review

Excellent service and an amazing staff. Well organized, plan was executed accordingly and the Umrah journey was amazing.
Looking forward to book again in future with AlHaram travel. My tour was super cool. I had the best spiritual journey of Umrah with an amazing travel agency. Amazing job done Thank you!

Date of experience: September 18, 2018
GB
1 review
3 helpful votes
Follow Mohammed U.
Unfollow Mohammed U.
Share Review
Report Review

AWFUL
September 14, 2018

Awful!

DO NOT BELIEVE THE GOOGLE SCORE I made the mistake of not reading the reviews online before contacted them, BIG MISTAKE!

The agent Sobia was calling me multiple times in a day pressuring me into booking with them.

I Was told if I didn't transfer Over £100 they would not be able to secure the best locations/flights.

Some days we would recieve 13 calls from Sobia but guess what as soon as we decided to go with another company we were told that the money we had already paid was non-refundable.

They stopped returning our calls and replying to our Emails.

After Further Investigation it turns out all the google reviewers are Fake and Made up! DO NOT BELIEVE THE GOOGLE SCORE

Please don't spoil your trip

AVOID THESE CHARLATANS

Date of experience: September 14, 2018
South Carolina
1 review
0 helpful votes
Follow Fotin a.
Unfollow Fotin a.
Share Review
Report Review

Everything seems to be arranged by the experts. They already knew our needs and demands. One call and the agent was there to offer his help. These kind of services are rare.

Date of experience: August 15, 2018
GB
1 review
0 helpful votes
Follow Shama N.
Unfollow Shama N.
Share Review
Report Review

Best services
August 2, 2018

Best services, communication during booking a package with Hassan, he was great with knowledge and guided really well. Overall it was great to travel with AlHaram travel.

Date of experience: August 2, 2018
GB
1 review
2 helpful votes
Follow Zarish M.
Unfollow Zarish M.
Share Review
Report Review

Beyond expected!
July 9, 2018

I have been to Makkah and Madinah various times and through many different companies operating in the UK but AlHaram was the one I have chosen for next time Umrah and Hajj too. It was an amazing experience to travel with the most professional team. Scheduling of pick and drop, hotel, amenities hence everything was almost near to the perfect. I will definitely recommend it to my other relatives and friends.

Date of experience: July 9, 2018
NL
1 review
2 helpful votes
Follow mubasher k.
Unfollow mubasher k.
Share Review
Report Review

Good Job!
June 26, 2018

Al Haram Travel is one of the most trustworthy team I have ever come across. The team is so polite and offers you help every time you need it. If I talk about the booking of amenities, it was also top class. Everything was arranged perfectly.

Date of experience: June 26, 2018
GB
1 review
3 helpful votes
Follow yasaer q.
Unfollow yasaer q.
Share Review
Report Review

Dodgy as hell
June 18, 2018

If you are looking to book a Hajj Package then I would strongly recommend looking elsewhere. I initially booked a Hajj Package and paid a deposit of £600. Due to unforeseen Circumstances I had to cancel and cancelled 20hrs later. Although I was refunded £300, the remaining £300 was not refunded until 23 days, 41 phone calls and 23 emails later. The service I received from the staff was disgraceful to say the least and one that I would not wish upon anyone else. I was constantly being lied to and passed from pillar to post. Please note that the Terms and conditions are not clear on the website and should anything go wrong with your trip then Alharam Travel will not take any responsibility whatsoever. In fact my £600 payment went to Emenac Travel who I had no dealing with whatsoever and was bound by their terms and conditions. AlHaram Travel is trading under the name of Morseand Ltd and will most definitely book your trip through other 3rd party agents. I was also informed by a member of their staff that the positive reviews on this site are not all genuine. I find it hard to believe that every time a negative post is uploaded it is followed up by dozens of positive reviews.

Date of experience: June 18, 2018
GB
1 review
1 helpful vote
Follow Faraz A.
Unfollow Faraz A.
Share Review
Report Review

I have used the umrah service of Alharam travel with my family. They provided us remarkable residence and transport facilities. I wish them keep doing this work for all Muslims.

Date of experience: May 25, 2018
GB
1 review
2 helpful votes
Follow Ayesha A.
Unfollow Ayesha A.
Share Review
Report Review

Satisfied experience.
April 19, 2018

They deal very pleasingly with us and my Umrah journey was completely beyond the expectations. I would like to thanks Alharam travel for their support and making my dream possible. I'll definitely contact them for Hajj.

Date of experience: April 18, 2018
Brazil
4 reviews
5 helpful votes
Follow Habib M.
Unfollow Habib M.
Share Review
Report Review

My journey of Umrah was superbly planned by the team of Al Haram Travel. Will surely recommend it to others and will also book them for next tour.

Date of experience: March 4, 2018
Pakistan
1 review
5 helpful votes
Follow Nasir M.
Unfollow Nasir M.
Share Review
Report Review

Wonderful Travel Company
February 12, 2018

I had wonderful travel and Umrah experience with Al Haram travel. Hope to book my next plans sometime in future too.

Date of experience: February 11, 2018
New Jersey
1 review
3 helpful votes
Follow Qadeer A.
Unfollow Qadeer A.
Share Review
Report Review

A peaceful journey of Umrah, no doubt that team Al Haram have been great at every moment. Flight was amazing, accommodation in Makkah and Madina were exactly as promised at the time of booking. Transfers and ziyarat was also a wonderful experience. Thank you Al Haram for being a part of my spiritual journey.

Date of experience: February 1, 2018
Pakistan
1 review
4 helpful votes
Follow Momin S.
Unfollow Momin S.
Share Review
Report Review

Remarkable journey.
January 31, 2018

Umrah organizers of AlHaram travel are the best people to book your journey with. I have been responded in a very appropriate manner. My hotel was nearby Haram as promised and transportation was also quite comfortable and air conditioning. Highly recommended.

Date of experience: January 30, 2018
GB
1 review
3 helpful votes
Follow Abdul H.
Unfollow Abdul H.
Share Review
Report Review

Perfect Services
January 23, 2018

AlHaram travel provided us the best umrah services we have ever experienced. Brother Noman guided us very well. He was very helpful. We highly recommend this to everyone who would like to perform an Umrah tour in the future!

Date of experience: January 23, 2018
GB
1 review
3 helpful votes
Follow Mansoor A.
Unfollow Mansoor A.
Share Review
Report Review

Great Umrah trip
January 3, 2018

Booked umrah with Alharam Travel. Services delivered wisely in good manners. Customer support was good every time. Transport was lilt late while we were at airport. Over all it was good trip.

Date of experience: January 3, 2018
Florida
1 review
2 helpful votes
Follow Abdul L.
Unfollow Abdul L.
Share Review
Report Review

Great services
December 18, 2017

I went for Umrah last month with my wife, I booked my Umrah package from Alharam travels, and they exceeded my expectations, all services were really good, and all of my journey was easy and hassle free.

Date of experience: December 16, 2017
GB
1 review
4 helpful votes
Follow Asma F.
Unfollow Asma F.
Share Review
Report Review

I booked through Alharam Travel. My representative was Usba Noor. I asked for the reasonable package and she provided me the cheapest package including the best services. I will be booking again.

Date of experience: November 24, 2017
GB
1 review
2 helpful votes
Follow Samina H.
Unfollow Samina H.
Share Review
Report Review

Excellent services
November 16, 2017

It was such an amazing experience of Hajj tour. It was very happy moment when Salman Brother from Alharam travel called me to guide all aspects related to Hajj. When I reached at Mecca, interaction with hotel staff was gone well-mannered. All services were provided timely from start to end of journey. Thank you Alharam travel for all your services. I will recommend this company to others.

Date of experience: November 15, 2017
Philippines
1 review
3 helpful votes
Follow Fahad A.
Unfollow Fahad A.
Share Review
Report Review

It was a delightful Hajj with Alharam Travel. Services were great. Transport was on time and the driver Aemeen was so polite who safely took us to our hotel. Sister Usba Noor took care of us via emails and calls. We will definitely be booking again with them. Jazāk Allāhu Khayran...

Date of experience: October 19, 2017

From the business

To offer the best Hajj experience, we seek and try to maintain strong relationships to assure that our excited clients for Hajj or Umrah are always well-accommodated while as many things can impact the experience in Saudi Arabia. Although the challenges of a religious pilgrimage cannot always less than any other travel journey.
Alhamdulillah, Our customer’s satisfaction is highest in the industry as always. We take pride in providing the best service because Hajj is an enormous responsibility and we want to ensure that you experience a very successful Hajj or umrah, and also are surfed with extraordinary accommodations so you feel satisfied and have a pure focus on your Hajj Ibadd’a.
We want you to explore our website alharamtravel.co.uk to select what Umrah or Hajj package fits your requirements. Feel free to contact us for more information at 0207-099-8899, we’d love to hear from you!