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Al Haram Travel

2.4

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Al Haram Travel Reviews Summary

Al Haram Travel has a rating of 2.4 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. Al Haram Travel ranks 260th among Tickets sites.

service
40
value
40
shipping
22
returns
36
quality
37
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GB
1 review
5 helpful votes
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Terrible Company
November 21, 2019

Do not book with this company. I had the worst experience and had to pay an extra £470 due to errors on my Visa made by them. When I asked for a refund they blamed me and refused the refund. Rude and disgusting liars, AVOID this company.

Date of experience: November 21, 2019
NL
1 review
6 helpful votes
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AlHaram Travels is a travel agent and not a Haj Tour operator. They operate as a middle agent providing a disgraceful service, fabricating stories and deceiving there customers. For an insight into this company please read my blog at alharam.travel.blog

Date of experience: September 5, 2019
GB
1 review
4 helpful votes
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Worst company ever
August 16, 2019

Dealt with problems in an unprofessional manner. Their manager promised compensation for their error and now is ignoring and blocking our number. Any time you call from a different phone, he is "out of office".

I advise anyone to not use their service

Date of experience: August 15, 2019
GB
2 reviews
0 helpful votes
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The staff is very professional. What the company commited to, was exactly the service they provided us during our Umrah. Regards and greetings from Luton.

Date of experience: August 9, 2019
Japan
1 review
0 helpful votes
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Kiran
May 25, 2019

I wanted to book an Umrah package, so i contacted alharam, i was assisted by Kiran she was kind patient and helpful

Date of experience: May 24, 2019
GB
1 review
0 helpful votes
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Excellent service
May 10, 2019

Alhamdulilah just returned back from Umrah and would like to thank Alharam Travels for the superb service which was excellent start to finish. Like to thank Sobia for all the effort she put in. Recommend Alharam travels Sobia to all looking to go to Umrah or Hajj.
As it was described is excactly what was delivered.

Date of experience: May 9, 2019
California
1 review
0 helpful votes
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Brilliant customer service from Faryal! Alhamdulillah everything has been really smooth so far. She helped find the best package for my family without any problems and went out of her way to ensure everything is smooth. She is very helpful, very friendly and very energetic. I would definitely recommend her to everybody.

Date of experience: May 8, 2019
GB
1 review
0 helpful votes
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Hassle free and mr Tehseen was very helpful finding us a great deal for our Umrah. I Would highly recommend their company to the rest of the family and friends

Date of experience: March 30, 2019
Germany
1 review
1 helpful vote
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Thank you Alharam Travel
February 22, 2019

Still under the spell of pleasing Umrah journey with Alharam. Thank you for making it pleasant by providing best services.

Date of experience: February 22, 2019
GB
1 review
0 helpful votes
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The prices are affordable as compare to native market. The service is pleasing and quick. I would say they are Great. They create your holy trip comfortable.

Date of experience: February 13, 2019
Germany
1 review
0 helpful votes
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They just don't ride us to the hotel they guide us on the way and the guiders tell the name of the places. Jazak Allah

Date of experience: January 14, 2019
GB
1 review
0 helpful votes
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Kiran
January 12, 2019

Kiran was referred by some friends, She is very helpful although I annoyed her a lot by changing my package lots of time but she didn't said a single word and kept on trying to satisfying me. I am so happy that I got in contact with her, she is such a sweet person the way of talking persuaded me to agree with her. I would definitely recommend
You guys to get in contact with Kiran if you guys are looking for any package.
Thankyou Kiran
Keep up the good work!
Oraza

Date of experience: January 11, 2019
GB
1 review
0 helpful votes
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Great Umrah Package
January 10, 2019

I will definitely recommend Alharam Travel to my family and friends. Sincere gratitude to these two wonderful staff Ali Noman and Siddique Tariq

Date of experience: January 8, 2019
GB
1 review
0 helpful votes
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Thanks to Kiran
December 1, 2018

I want to say big thanks to Miss Kiran. She have done my whole family
Package like Hotel, Flight, Transport, and it was amazing experience i
Ever had. I would love to go again with Alharam Travel and I want to
Recommend to every one and if you are thinking who is the right person
To talk with then its Miss Kiran i would say. If you going first time
She is the right person to talk with. She was so helpful and polite in
Whole process of our umrah package

Date of experience: November 30, 2018
Italy
1 review
0 helpful votes
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I am very pleased with the level of facility I expected from Alharm Travel. Hotels were very pleasant and rates were very decent. Hamayio from Alharam Travel prepared my package which fits my requirement.

Date of experience: October 26, 2018
Florida
1 review
0 helpful votes
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I had a most unforgettable trip of my life and that was only conceivable because of the experience of AlHaram team. The way they book your package by allowing for all your desires is amazing. The one agent I had talk to was Azaan, he was very modest. I had been very anxious about questioning but he began my all queries with tolerance. Then, in Makkah and Madinah, I had the extreme time. Transfers, hotel and even the drivers were very nice. Will be looking to book more Hajj and Umrah packages through AlHaram travel. Thank you team for being a great travel partner.

Date of experience: October 24, 2018
Pakistan
1 review
0 helpful votes
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Encounter with quality services by Kashif, Alharam umrah agent and received what was committed.
Both of the hotels in the holy city are quality one and near to haram.
Transport services were on time and not wrong to say the guided tour

Date of experience: October 22, 2018
Czechia
1 review
0 helpful votes
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I was facilitated to discover all choices for my journey to accommodate my desires and for the package to be within low-priced. Very flat and capable service which I would highly recommend

Date of experience: October 18, 2018
GB
1 review
4 helpful votes
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The travel agent failed to provide me with my 40 flights from London Heathrow to Saudi Arabia, Jeddah. I booked the flight and paid a deposit back in 2nd July 2018. I am still waiting for my refund the sum of £5000 to be paid. They will make you wait up to 15-30 minutes when you call them.
Since contacting them for my £5000 refund on 19th September 2018 they will make false promises and get your hopes up. I have been waiting over two weeks for my refund despite being told I shall get the money within 7 days.
The staff at Al Haram Travel are dishonest and will mislead you regarding any bookings. Please make sure you make payment via Debit of Credit card. This will enable your bank to retain your money back.

Date of experience: October 2, 2018
Austria
1 review
0 helpful votes
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Alharam travel made our hajj trip unforgettable and anxiety free. The total team was exceptionally professional and handled all our problems that may have fallen before them with exciting efficiency. We rise your devoted services and endorse to all for practice great Umrah journey.

Date of experience: September 25, 2018

From the business

To offer the best Hajj experience, we seek and try to maintain strong relationships to assure that our excited clients for Hajj or Umrah are always well-accommodated while as many things can impact the experience in Saudi Arabia. Although the challenges of a religious pilgrimage cannot always less than any other travel journey.
Alhamdulillah, Our customer’s satisfaction is highest in the industry as always. We take pride in providing the best service because Hajj is an enormous responsibility and we want to ensure that you experience a very successful Hajj or umrah, and also are surfed with extraordinary accommodations so you feel satisfied and have a pure focus on your Hajj Ibadd’a.
We want you to explore our website alharamtravel.co.uk to select what Umrah or Hajj package fits your requirements. Feel free to contact us for more information at 0207-099-8899, we’d love to hear from you!