On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
At 4010 A st Auburn Washington I go to the store to shop all the time because it is close to me and I think the employees there are very nice but today this particular day my friend forgot his wallet at the register and the lady who was working the register at the checkout took his wallet as soon as my friend realize he left his wallet he immediately went back inside we were parked right outside the front doors so it didn't take long to go back inside no one else was checking out she said she did not see it I proceeded to go home and we called the store and they still told him no one had turned it in they called back 10 minutes later and said they found it in the bathroom he did not go to the bathroom this is my complaint something needs to be done to the redhead lady in the front at the register
Albertson on Alton Rd Fort Worth Texas The associates that sack groceries act like it is a bother to sack groceries. It's bad enough they don't help out on taking the groceries to the car. And that was before COVID 19 started happening. It's understandable that you wouldn't do that now. You would think they would be happy just sacking groceries.
Almost every time I go to Albertsons on Silverbell, Tucson, there is a confrontation with another customer over sicial distancing. People are not social distancing in line and if you something, it is met with extreme hostility. I was threatened today when this female pulled down her mask and threatened to breathe on me. The staff never does anything and they have removed their guidelines from view. I am done with Albertsons not enforcing their policies, not providing security and not providing clear requirements on social behavior. From now on, I will shop where there is security (like Fry's) where I can feel somewhat safe.
On Monday July 13 I went shopping at senior hours to Albertson in my neighborhood in Laguna Niguel Plaza. ******* area code.
All the customers had their masks on and it looks very safe for elderly like me 72 years old with heart problem. Then when I reached at the cashier, I saw the lady had her mask around her neck and she processed my groceries like that. The bagging gentleman also had a mask around his neck and was bagging my grocery very close to me and paying Machine.
I am wondering if these employees use the masks as accessories. Why they have them if they are not going to put it on. Is it for the Show?
So disappointed at Albertson manger for not asking their employees use the mask to save lives.
They wouldn't allow me to enter because I had no mask. Shouldn't be a policy that they admit some but not others without it
Canned goods bought this year that expired last year, the meat dept plays dirty tricks also! Many things I bought is thrown in the trash.
Many of the products sold here are good, however customer service should be a little better since sometimes they tend to be a bit rough and besides of that most of the products are a little bit pricey
I went to Albertson's years ago though just for one or two things if they were the closest grocery store. But on top of that the cashiers were horrible. They always gave me the feeling that they were better than me. So eventually I stopped going there even just for one thing.
I selected coupons in the app for various discounts totaling $10. When I got home I realized I was overcharged by $9. This has happened multiple times. Online Customer Service offered no solution other than to tell me to wait 5 mins to make a purchase after selecting a coupon.
I have replied twice to their message with no response.
I am so done with being ripped of by Albertsons.
The employees there, ESP@ str #2997! Nicole, Michelle, the front desk twinkle toes he definitely isn't a manly man if U know what mean? He has more attitude than these mouthy little bratty girls,... ALL NEED TO LEARN HOW TO respect THEIR CUSTOMERS! IF IT WASN'T FOR US, U ALL would BE OUT OF JOBS, KEEP THAT ONE ON THE BRAIN FOR A BIT!
MICHELLE, GOOD customer SERVICE BUT doesn't KNO HOW, OR WHEN TO STOP BLABBING HER BIG MOUTH. ALL I WANNA DO IS QUICKLY GET MY GROCERIES & GO HOME WITHOUT PROBLEMS, OR MORE LIKE LITTLE GIRLS W/MAJOR ATTITUDE PROBLEMS,... GUESS MISERY LOVES COMPANY?! HAA HAA
If u ppl HATE UR JOB SO BAD, go get a new one!
They should be applauded for making all employees speak English. This is America and we speak English. Too many illegals and illegal lovers are ruining this country allowing them to spit on this country by not speaking English. If you refuse to speak English do it at your home, your church, the stores that are not in English. This company has not discriminated against stupid Hispanics that hate this country
In Las Vegas, grocery stores are an extremely competitive business. Those who show up with the best prices and selection win. Albertsons is not one of them. Prices are the highest among stores, quality is maybe the same or less. I've been in really awful and dirty Albertson stores. I take my money to the best quality store, Smith's, which is part of the Kroger family. Albertsons may think that they're the 800 lb gorilla in the space, but they're absolutely not.
WHY ARE YOU REPLACING NAME BRANDS WITH YOUR OWN LESSER QUALITY BRANDS? HAVE TO GO TO OTHER STORES NOW FOR MANY OF MY FAVORET BRANDS
I've been shopping at Albertson's for many years. 2 1/2 years ago, I moved to Denison, Texas and was glad to find an Albertsons nearby.
But for some strange reason, they think they should have access to my name, phone #, and email address in order for me to get their "justforU" specials. I explained to them I don't do texts - I don't do or have apps on my phone - other than the weather and GPS. Too bad, I was told, the company requires you to sign up for their specials and want to have my information so they can track my purchases and sell my information to others.
I don't want their damn spam emails.
I know a lot of these younger people have fancy phones and don't mind giving out their personal information to anybody and everybody and getting spam emails. But I'm older, and I DO MIND!
I was given their customer service telephone number and was told I could talk to them. I was told the same thing, but without the sympathy of the employees at the store. I was told you either get the app / sign up for it, or you don't get the special.
Guess what! I don't need Albertsons! There's an Aldi's and a Wal-Mart close by too.
If you're going to treat me like a second class citizen and you don't care about my business - then you'll be doing without my business and I'll be telling my friends and neighbors just how much you hate and despise older people which is apparent since you can't seem to find a way to give those of us who are technologically challenged, or who want to protect our privacy - the specials you offer.
I know being a single older, retired person I don't buy as much as my adult children and grandchildren, but when I tell them how I'm treated, if they have any respect for me at all - and they do - you'll be losing their business too.
Oh by the way - you need to change the name of your "customer service" department to "policy enforcement" department.
When I called, I was told they were just following "policy" and the store employees had to follow the policy if they wanted to continue working there.
My advice is shop at Aldi's and Wal-Mar. They don't demand you give them your phone number, address, and email address to get their specials.
The store at 51st Ave & Cactus/Glendale, Az= entering the store there is so much litter and messes that need to be cleaned and when you enter the store there is a foul smell that is not pleasant. When checking out the cashier is not pleasant. This has happened many times that I have been at this location. I would shop there more often if they would clean the place up and smile at the customers.
Just paid 5.99 for a little bottle of nutmeg, I HAVE NEVER BEEN SO PISSED IN MY ENTIRE LIFE. Completely outrageous and so expensive. Albertsons is so expensive and I will not shop there again.
The most innovative is WholeFoods.
I used to live a few blocks from an Albertson's and I rarely used it.
Truly awful deli section.
Overpriced considering the quality.
They say that if you live close to a Trader Joe's your home is worth 40% more.
I imagine with Albertsons this is not the case.
In 20 years they did not come up with one single good idea.
The difference between the people who work at Albertson's and Whole Foods is spectacular.
Whole Foods is like Palo Alto.
Albertsons is like a Pigly Wigly in Georgia.
Actually Pigly Wigley has better fried chicken.
The Albertsons in Olympia Washington is the best ever from management down to baggers they are the best. Friendly helpful. Always clean. We don't go anywhere else. We give them a 10 Dana Meadors
I was really disappointed in the service I received the other day. I bought a carrot cake and I noticed it tasted kind of funny only to discover MOLD was growing on the bottom. I contacted the store via their survey and the manager emailed me saying they would give me a whole brand new cake for my one serving size and I was thoroughly that the manager contacted me. Way to go Albertsons!