Alan's Factory Outlet Store

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Alan's Factory Outlet Store

4.5

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Alan's Factory Outlet Store Reviews Summary

Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.

value
19
quality
16

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Troy S.
1 review
0 helpful votes
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Good experience, good staff
November 19, 2017

Good experience, good staff. Thanks

Date of experience: November 19, 2017
victor c.
1 review
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So far so good lets see the end results
November 19, 2017

So far so good lets see the end results. The end result was fantastic. I'm really pleased with the carport. Its getting cold in upstate N.Y. For any improvements but in the spring I,ll be putting in a run of crush base. Everything I was told was done and the installation crew was on time and very polite. They cleaned up and did some little thing that I didn't for the prep. Nice job Victor

Date of experience: November 19, 2017
Timothy A.
16 reviews
0 helpful votes
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So far so good...
November 15, 2017

So far so good...OK, got my carport 8 wks after ordering, seemed like forever! But workers showed up day early and were driving off when I caught them...Thank God my dog was throwing a fit or would have missed them (was in the shower). They were here about a hour and a half and viola! Carport is in!

Date of experience: November 15, 2017
Linda N.
2 reviews
0 helpful votes
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I wasn't happy with the rescheduling for my installation.
3 different times.
Plus the time it took to get a date to install.

Date of experience: November 14, 2017
Daniel M.
7 reviews
0 helpful votes
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These installers don't play around they got here early in the morning and within four hours had my 30 by 24 garage installed and we're on our way. Great job!

Date of experience: November 13, 2017
The B.
1 review
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Great product and price and will be ordering again next year.

Date of experience: November 10, 2017
Erik M.
6 reviews
0 helpful votes
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Options for product displayed intuitively
November 10, 2017

Options for product displayed intuitively. Pop-up, help windows have excellent, layman descriptions.

Date of experience: November 10, 2017
Kurt N.
1 review
0 helpful votes
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I did not get a vertical roof which I put in for
November 7, 2017

I did not get a vertical roof which I put in for. Not happy

Date of experience: November 7, 2017
Jason B.
1 review
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Straight forward and easy purchase
November 7, 2017

Straight forward and easy purchase

Date of experience: November 7, 2017
Cory f.
1 review
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Delivery was slower than I would have liked but the product is great would recommend to others. I have had numerous compliments on my building and plenty of people asking where I got it from.

Date of experience: November 6, 2017
Kenneth B.
1 review
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Easy site to order from
November 2, 2017

Easy site to order from

Date of experience: November 2, 2017
Jimmy E.
1 review
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Satisfactory
November 1, 2017

Satisfactory

Date of experience: November 1, 2017
Hal H.
1 review
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Delivery was delayed a little because of priority effort to repair hurricane damage to existing structures. If I am ever in that situation, I would appreciate being given priority over new installations too. I was not, at all, put off by the delay.
I was stunned at how quickly your staff were able to put up the carport. The biggest problem was the removal of tree limbs in the way where I wanted to put it. Not-to-worry! Your crew not only sawed them off, they toted them away from the site to allow traffic to flow past. The carport was exactly what I had expected it to be. I am satisfied in every respect. GOOD JOB!

Date of experience: October 29, 2017
Michael S.
1 review
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Process was quick and painless
October 26, 2017

Process was quick and painless. Installers were on time and did an excellent job. Works well with my enclosed trailer.

Date of experience: October 26, 2017
jacques g.
1 review
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I was very impressed with the quality of this carport, it was delivered and set up within 1 month of purchase. The installers did a very good job setting it up and were very friendly. If i every need another carport i wouldn't go anywhere else.

Date of experience: October 25, 2017
Mitchell C.
1 review
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On shipping selection it should say free delivery and set up instead of free delivery only.

Date of experience: October 24, 2017
Herbert C.
1 review
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The delivery personnel were courteous and professional. Complete installation only lasted two and a half hours. The dimensions where spot on. The color great. Thank you.

Date of experience: October 23, 2017
weldon p.
1 review
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The crew that constructed our building was very professional and did an excellent job.

Mr. & Mrs. Weldon Pope

Date of experience: October 21, 2017
Ed H.
1 review
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Nice selection, quick and easy
October 21, 2017

Nice selection, quick and easy. Didn't get it tall enough. Corner brace prevents pulling in.

Date of experience: October 20, 2017
Wendy K.
1 review
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We really like our carport a lot
October 20, 2017

We really like our carport a lot. Before ordering from Alan's we did a great deal of research on quality and prices. Best one around overall! Highly recommend!

Date of experience: October 19, 2017

From the business

Carports and metal garages available with free delivery and installation in 21 states.