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The company has garnered mixed feedback, with customers praising the quality and aesthetic appeal of its clothing, particularly for older women. Many appreciate the timely delivery and user-friendly online shopping experience. However, significant concerns arise regarding sizing inconsistencies, misleading product representations, and poor customer service, particularly related to returns and refunds. Customers frequently report dissatisfaction with the quality of materials and the accuracy of received items compared to online images. Overall, while there are positive aspects, the company must address its customer service issues and product reliability to enhance its reputation.
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I have ordered with Airydress for my sister's wedding and a lot complemented on how beautiful my dress is. I'm definitely going to order again as I'm seeing casual dresses as well! I can't wait to see more styles too!
I was a little scared at the beginning because it's not easy to get right size when ordering online, but Customer Service provided me with a size chart which allowed me to pick the right one! I've also received a coupon code for my purchase. Arrived between the delivery times advertised. Will definetely order again!
The dress I ordered were very beautiful and the size is true to size. I receive a lot of compliments from my colleagues wearing the dress. Also, they have a fast turn around time and the order was delivered directly to my door.
You can see descriptions and reality.Is garbeage, horiblle quality. I was waiting more as 1,5 maund for this. Servis horrible.Not exist any personal contact.
Cheap and nasty seconds are what you will get from this company. The garments are nothing like what they look like and describe on the website. They lie about the fabric, say its made of cotton when its made of cheap thin synthetic material you wouldn't be seen dead in. The garment construction is poor with threads showing and there are other flaws in the patterns where they dyes haven't taken properly. You have to pay $$$ postage and insurance to return. It will cost about the price of the dress. What's the point. AVOID this company.
Ordered clothes for my mom as a gift. It was well packaged and it arrived on time. Reasonable price as well. Thank you!
The dress I ordered were very beautiful and fits good to me. I receive a lot of compliments from my friends while wearing the dress. Yayy! Will surely order again!
The clothes are great but they should work on their delivery time since I needed these clothes last season! Though it just arrive a bit later than expected. Thank you and hoping for a smooth transaction again on my next purchase.
I ordered on this site and the quality of products I received were awesome. Even the support I received was thorough and timely. My issue with regards to my request was addressed with a single interaction. That's really awesome!
This is my go to shop for summer and winter clothes, the delivery takes a while but the goods are worth the wait. I will surely recommend this site to my friends.
I was quite impressed with the items and was not expecting that the color was more vibrant than the photos, but I love it anyway! Buying more soon...
I love the quality of the shoes and style I ordered from this site even it arrived later than expected. Will be placing another order soon in different colors. So happy with my purchase! Thank you so much!
I love their quick turn around, their clothes are comfortable and trendy. Can't wait to shop again and would really recommend this online store to my friends and family.
What a good and wonderful quality, also good in size. The fabric are beautiful and comfortable. Though their delivery services needs more improvement, but other than that, all done as promised. Thank you so much!
Excellent service, fast responses, and the products are delivered as expected. Have bought items multiple times and so far very happy with it.
I love the clothes from this website! So glad I found them... Everything fits wonderfully to me, styles are trendy and there are lots of variety to choose from. However, it arrived a little bit late, but I understand due to our current situation. Buying more soon! Thank you!
I bought a dress and accessories for my mom and she loves it! I absolutely adore the trendy styles this online store offers. So happy for their beautiful products and also satisfied with their good customer service!
I bought a dress for my son's first birthday and it didn't disappoint me. It suits me and I am very comfortable with the quality of the fabric. Yay! Thank you Airy for always meeting my expectations. Surely will order again soon. :)
Sent wrong items and have been arguing with us for a month so far to avoid basic refund. It's sad in this day and age seeing a company act so suspicious and outdated.
I bought the dress for my mom's special day, and she loves it. What's in the photo is the same as the actual product. Happy for my purchase.
Answer: Thank you for visiting our website. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-7 business days) and Standard Shipping (5-8 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.
Answer: Hi All, Thank you for your interest in our website. We are an international e-commerce company originally based in Hong Kong. For the moment, we have warehouses located in the United States, United Kingdom, Norway Australia and China. Products will be sent from one of these warehouses according to the stock availability. We are still looking into launching more. Currently the total delivery time includes processing time and shipping time. For detailed information on standard and expedite delivery, please refer to our shipping information: https://www.airydress.com/shipping-info.html. For more questions, you may also contact us via https://www.airydress.com/contact-us.html.
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our [email protected] with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress
Answer: Thank you for contacting us. Please kindly note that different country has different shipping time. Could you please tell us where do you come from? Regarding to the quality, we have our own factories and all the items will go through a series of strict production and inspection. Thank you for your time and understanding. Please contact us if you need any further assistance.
Answer: Thank you for your inquiry. According to our experience and our customers' feedback, not all the orders are charged for the customs fee. It depends on the shipping company and value of your products. In some cases, there may be VAT or other taxes, customs duties or fees levied by your destination country. Since customs and taxation policies vary widely from country to country, it is hard for us to control over these charges and predict what they may be. If it happens, please contact us and our after-sale staff will offer satisfactory solutions to help you. We sent the top solution to your email [email protected], would you please check and give us a reply? Or you may also send us emails to our [email protected] with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress
Answer: Thank you for your sharing. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number or your email address? Or you may also send us emails to our [email protected] with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, AiryDress
Answer: Our shipping times to Germany are 5-8 business days, in Standard shipping. Also remember that we could take from 1-7 business days to prepare the order before sending it. If you have any further questions, please write to us.
Answer: Thank you for your contacting. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. Would you please tell us your order number? Or you may also send us emails to our [email protected] with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you. Thank you for your time. Best regards, Airydress
Answer: Thank you for visiting our website. Currently the total delivery time includes processing time and shipping time. Processing time: The time it takes to prepare your item(s) to ship from our warehouse. The item(s) will be shipped within 7 business days. Shipping time: The time for your item(s) to travel from our warehouse to your destination. You can choose Expedited Shipping (3-6 business days) and Standard Shipping (7-30 business days) to ship your item(s). The shipping time may vary in different countries. For detailed information on standard and expedite delivery, please refer to our Shipping Information (http://www.airydress.com/shipping-info.html). Please contact us if you need any further assistance.
Airydress.com - Online store specializes in latest fashion & trends for women. Shop ladies' Dresses, Clothing & Shoes at cheap price.

