AirtaskerReviews 27

Its not possible to discuss your requirements before booking, so not possible to get a realistic agreement on anything not straightforward or multiple tasks. After paying and booking a service, the contractor simply didnt show up or contact me. I was, however, refunded the money. Would not use again.

Lately it's harder and harder to find good people on this site. The ones that turn up are often not skilled enough to finish even a relatively simple job. I remember few years back it used to be much easier. Not sure if it's due to some skill shortages or it's something to do with their site.

I had have a few jobs done by airtasker, but that was years ago. Recently I started a renovation. I can't believe how expensive they are now, especially when compared to local handymen I have also found that several tried to charge a lot more than it should and then get rude when you say no thanks. Had one recently that tried to tell me to plaster a small wall would costs over 1,000. All I could do was laugh, the wall was less than 3 meters long and 250 high. Not as interesting as a tiler telling me it would cost 1200 to tile the same wall or the man that tried to charge me 2900 to remove part of a wall that was 159 high and 125 wide. Seriously the prices and the way some of them act is just horrible. I have now moved to a different site and will not be going back

BEWARE! BEWARE! BEWARE!

Airtasker will take your money and provide no support whatsoever even if you get completely scammed or incur damages or real losses by any of their taskers.

Airtasker simply does not care less whether or not a task is done or not. They take absolutely no responsibility whatsoever for any tasks, work or repairs you have done.

So, if you use Airtasker and have any problems at all you are on your own and will suffer the consequences.

My Task
I had some cracked walls to repair and paint (it cost a couple thousand dollars). The guy came out and did the job and said he guaranteed it will not recrack or he'll come and redo it. Sure enough it all started cracking again within a couple of months and the paint is all lifting off (not done properly but no way of knowing at the time). So, I politely asked for him to please come and take a look and when he finally got back to me 2 weeks later he says nah they're other cracks, get someone else to do it I don't have time and just hung up.

Such a ridiculous lie and situation. So, I lodged a dispute with Airtasker with lots of photos to prove my very clear claim. Airtakser says you paid him and the task is closed, it's your problem now. All I have is his first name and a phone number which just goes to voicemail.

So, I have no way of taking this further and Airtasker refuses to do anything about it.

Such a scam!

Airtasker should be banned in Australia if they cannot make sure their users do not comply with consumer law.