On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
We had a little hiccup with the shipping. But customer service was exceptional! They responded promptly and professional to my emails and kept my in the loop and updated every step of the way. My daughter loves her backpack and lunch bag because it looks like her she says. Great products, Great customer service! To me, Customer service is everything for a business, and understandably things may not go smoothly. But keeping that line of communication open and pleasant with your customer means a lot. Continued blessings and success for your business!