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The overall reputation of the Amazon Associates program is marred by significant customer dissatisfaction, primarily centered around payment issues and lack of responsive support. Many users report account closures without clear explanations, leading to frustration over unpaid commissions. While the ease of setting up affiliate links and the reliability of Amazon as a marketplace are noted as positive aspects, these benefits are overshadowed by perceived unethical practices and inadequate customer service. The prevailing sentiment suggests that many affiliates feel exploited and discouraged, prompting them to seek alternatives to the program.
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I don't know how it has changed over time but I personally have found it impossible to even BEGIN to try to advertise with them. They say you will earn the API key after 3 sales and so many views or whatever. But to use the plugins in order to sell anything, you have to have the API key. Ok. So I can't use the plugins, yet. Fine. No big deal. I'll just include the links manually using the SiteStripe. Only the links either say, "No product", won't load the pictures, or simply stalls at "retrieving price and rating" and never fully loads. Even if that WASN'T the case and i'm just too dumb to get this going right, the reviews are all stating that they delete you as an associate for no reason, use you as free advertising and won't pay out, and ignore support requests. Just don't bother. It's unnecessarily complicated to become an advertiser, and if you do, you're screwed anyway.
I had been an affiliate with Amazon for YEARS from early on when I started blogging. I always followed their guidelines and reached out whenever I had questions. About a year ago (give or take at this point) I received a notice from Amazon that I was removed from their affiliate program for "violating their guidelines" and to correct the issues to avoid the account closure, but it was not clear nor did it state exactly WHY or WHAT I did. I responded and asked for an explanation several times and NEVER received a response back. About a month later, after NO response from them (via both responding to the email and contacting them through the contact form on the Amazon associates dashboard, I got the official notice of the closure to my affiliate account. Again, no clear explanation.
To my knowledge, I never actually violated their terms. I always left the disclosures, etc. If I did actually violate their terms, as they claim, why would they never respond to my reply? It comes across as a complete setup to get free advertising then using a false claim to not have to pay people. I've heard of this happening to quite a few others as well. Amazon has proven over the years to be a dishonest company and clearly doesn't treat it's employees nor affiliates well. Everyone is just another number to them.
I never leave a bad review but affiliates doing storefronts for amazon get absolutely nothing paid out... everything is categorized as someone who has a personal connection to you places an order.
Either a friend, family, or personal but they never state how this assumption is made how on earth can you tell if someone is a friend or stranger... because clearly they will be following you at some point to be able to see your website link even though they are not your friends... horrible service and program and they never state how they make their decisions so be ware that anyone will be considered a friend.
I fully endorse the views of several people here as I too have faced the same. After a few months they just remove you as an Associate, but hey hang on even if they have the right to terminate you as an Associate with specifying what the issue is apart from vague reasons like does not meet Amazon requirements, HERE'S HOW THEY MAKE THEIR PROFITS, UPON TERMINATION THEY REFUSE TO PAY ALL THE UNPAID COMMISSION S WHICH IS CHEAP, UNETHICAL AND CORRUPT BEHAVIOUR EXHIBITED BY CROOKS, FRAUDSTERS AND SIMILAR FLY BY NIGHT SCUM... ONLY DIFFERENCE IS WE ARE SEEING THIS BEING DONE BY A MULTI BILLION DOLLAR CORPORATION
I assure you that for the first time in my life I am writing a review, and unfortunately negative.
I have been a partner with Amazon Associates for about three months, but my account has been blocked.
I will try to explain: my website is dedicated to the review of online stores with affiliate links to the store's main page or services, and, accordingly, there are no links to specific products of the store. After the first sales, Amazon Associates approved my account and traffic source, and for three months I spent my money promoting Amazon. After this time (on the eve of payment) Amazon Associates blocked the account without the possibility of payment. Appeal filed, but it was rejected.
How can a previously approved account with an approved traffic source suddenly become unacceptable for payouts? Isn't that a SCAM? Maybe they earn on non-payments?
I am sure that this is not fair and looks like SCAM against partners. I understand that their company policy is aimed at customers, not partners. But this is not at all respectful to the partners.
P.S. If I had read all these reviews about them before becoming an Amazon partner, I would not have contacted them. I sincerely ask you to spend a couple of minutes of your time writing a review about them. This is very important for those who think to cooperate with them or not. And I wish everyone to work with those who pay and respect your work!
Thank you for reading.
Amazon associated is a whole separate world from what you may be used to with Amazon. They shut down my account for a vague reason when I started making too much money. They also locked me out of it so I will have no idea if they pay me correctly if I even see payment. The customer service for Associates is rude and condescending! Other who said they set you up to fail are right.
Essentially, I had a site running under the affiliate program for about a year. In July 2019 it was terminated for no reason, except a vague email about compliance. I can bring a site into compliance, but there was no offer just termination. I stood the site back up and revamped it to meet the affiliate program compliance requirements and that affiliate was also taken down.
Poor customer service. The cost to me is greater that $1000 over two months of sales. I generated greater than $12K in revenue for AWS in that two months and I will get nothing out of it.
At least give us a chance to be compliant instead of hiding behind your program agreement and emails like a bunch of cowards.
They canceled 2 of my accounts for no reason. One with $1000 on it in commission. The other only $5 bucks. However money the second time is nothing. I had to create everything, by my self took over 6 months. Redo my other links for the new account. Out of nowhere cancelled my account and would help. Just said final. I want to complain to there boss. And to Jeff. I personally hate Amazon now. And will stop using them as much
I am totally shocked by how insensitive, autocratic, and uncaring the people are who run the Amazon Associates Program. After spending weeks of time and spending a considerable amount of money setting up a First Class Website with Hundreds and Hundreds of Amazon Products (https://femdomemporium.com/), I then unveiled the Website, and began to spend more money with Google Ads marketing the site.
People started buying products and I started earning the Measeley 4% or 7 % commission on the products which they were buying. I figured that over time, as the Website built followers, I would eventually start making some money due to volume.
Sorry - that didn't happened.
Without any warning or advice from Amazon, I received an email telling me that Amazon was shutting down my Associate Account because I had prices on my website.
Yes, I made a mistake. I honestly didn't know that I couldn't show any prices on my Website. Instead of giving me a chance to fix the problem, they shut me down. I could have fixed the problem in a couple of hours. Instead, I am now spending days taking all of the Amazon Products off of my website, and replacing them with products from other sources. I've been at it for three days already, and still have a long way to go to get all of the Amazon Products off of my Website.
Absolutely sickening how they could be so insensitive to someone who put up a first class website and was selling their products. No chance to fix the mistake. They just shut you down not even taking into consideration all of the work that you went through to build the links for hundreds of their products, or the money you spent marketing those products. They think that their Shi. Doesn't stink. No concern for the little guy making them money.
If you want to make money, I'd suggest that you spend your time and energy building a site without Amazon.
A Disgusted and Depressed Former Amazon Associate
I created an affiliate account and added hundreds of items to multiple websites. After about 10 sales in a few weeks they cancelled my account. Said they could not get to my sites. Can you? Here they are
https://weddingusa.com
https://schicweddings.com
https://tournewengland.com
I work for a couple different companies that have an Amazon Associate program setup. My experience has been mixed in the past, but recently getting setup with a new enrollment has been the most frustrating, drawn out, and seemingly impossible task.
The new account was setup, just as all the others. All the requested business information, bank information for payment, tax information for payout, etc. During the 1st week while our account was being "fully reviewed" for setup you can typically start creating links and using them. So we wanted to get up and running right away. However, the Product Linking API, was not available for some reason so I contacted support. Support informed me that Amazon is no longer allowing associate accounts to access this feature without approval and a business justification. So the associate on the phone walked me through submitting such a request on their site, and said I should hear back in a couple days.
A couple days went by and I received a response saying our business justification for access to the Product API is not valid. So they would not give us access to this feature, and they are deactivating our Amazon Associate account. Since these are two separate issues and access to the Product API shouldn't have any impact on our associate account I attempted to reach out to get details. So far, we have reached out more than half a dozen times requesting reinstating our account or justification as to why the account itself has been deactivated, to no avail. Days after each time reaching out we have received the same copy and paste generic response above. Frustrating and just plain terrible customer service!
(Amazon) my order has not been received, the order was placed on June 26,2018 and it was supposed to arrive on June 30,2018. My problem is as on my amazon account shows that my order has been delivered, but it's not like that. I wrote a message to customer service Amazon to which I was responded with indifference from a consultant service, that my order has been delivered. The order was not delivered to my address, there is definitely a mistake from the courier.the courier delivered the command to the wrong address. And I also lost money and I didn't get the order! They said they would not refund money, I'm annoyed and disappointed by the Amazon company! Be careful when ordered from them!
I ordered 2 sets of wireless ear buds and paid an extra $15 For express delivery. This took place since April 4th. I did not receive my order within the express delivery date and on top of it all I still haven't received my order nor can I get a refund and the company will not even answer my request to be refunded for the items I never received. The supplier is Dingrui co.Ltd. I will never order from Amazon ever again.
The difference between a good company and a bad one is the way they treat their employees and affiliates! I have sent about a few 100,000$ in sales. However Amazons terms of service is designed to make you fail! No matter how loyal you are to them, they will shut you down and keep your money. I called everyday to make sure I was in compliance, I was told yes! I would also ask the same question to different representatives and get a differnt answer, it was literally how the person on the other line interprets the Terms of sevice. I was shut down anyway resulting in a loss of over 8k! According to the TOS they can delete you and keep your earnings With or Without cause! Apparently they think people just do this as a hobby! Not the case. Im a mom of 4. I took a huge blow. Do not work with amazon because your loyalty to them will not matter. They must get FREE advertising from affiliates whom they just shutdown after a while and keep their money also! Stay far away! Their terms of service was designed to make you fail!
Started a new website and decided to use Amazon Affiliate program. Even though I got a couple sales, they claimed that it wasn't a "new customer". So they kicked me out of the program. I spent hours building the new website and was getting more traffic and clicks directed to Amazon. But still kicked me out. I do not recommend using Amazon's affiliate program.
Comparing to all Affiliate Programs, Amazon Affiliate program is the best available in the world. If you are loyal to your advertising site, Amazon will be very loyal to you. Promoting products are made very easy on the platform. Moreover, Amazon made very easy for associates to promote their different products internationally by introducing "OneLink".
The reports are very transparent and helpful to associate.No doubt, the advertising fee payment system is to be appreciated.
Affiliate publishers who participate in the Amazon Associates program can promote any page or product they find on Amazon and can earn affiliate revenue for it. Amazon Associates is very simple and requires no input from merchants. It just amazing.
I join the Associates which cost me $2500 dollars later is showed I have 9xx dollars in my account but when I asked for the money I have never heard from them sense, I have tried to call and sent emails and they would not return my calls or answer my email so therefore I was scammed out of my money.
No problems with delivery from united states god people to do business with service great delivery always on time and if you have a problem ring them they fix asap dont worry wayne
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