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Amazon AssociatesReviews 52

1.9

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Amazon Associates Reviews Summary

The overall reputation of the Amazon Associates program is marred by significant customer dissatisfaction, primarily centered around payment issues and lack of responsive support. Many users report account closures without clear explanations, leading to frustration over unpaid commissions. While the ease of setting up affiliate links and the reliability of Amazon as a marketplace are noted as positive aspects, these benefits are overshadowed by perceived unethical practices and inadequate customer service. The prevailing sentiment suggests that many affiliates feel exploited and discouraged, prompting them to seek alternatives to the program.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
6
returns
6
quality
10

We monitor reviews for authenticity

AE
1 review
0 helpful votes
Follow Allen K.
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They Scammed me of my little savings in the name of I can't afford to place an order, even after top up.

Date of experience: October 3, 2023
Canada
1 review
0 helpful votes
Follow Steve K.
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WARNING: Anyone who is considering using the associates program, I warn you. It is always broken. Weeks on end, every month. Then the support team has no clue what is going on. I am pretty sure that they just hire walk-ins off the street, and their training is about 5 seconds. It is simply responding with "We're working on it". I would suggest looking elsewhere, this is a sinking ship run by monkeys.

Date of experience: June 14, 2023
Germany
3 reviews
10 helpful votes
Follow Joe T.
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One sided program that takes advantage of users who help sell products. Amazon Associate program is designed to milk your work and then add fees to avoid payment. Fall short of their demands and all your work is lost while they continue to take advantage of your sales.

Date of experience: September 29, 2022
Florida
1 review
4 helpful votes
Follow Beth B.
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Unethical
March 8, 2022

I though my orders looked low. Amazon admitted to not paying me for orders. Claimed they were from friends and family but won't share why they think that. My link is only on my website and has NEVER been used elsewhere. None of my orders were from friends and/or family. None of them. Unethical practices.

Date of experience: March 8, 2022
Utah
1 review
7 helpful votes
Follow Gladys M.
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Someone bought a large ticketed item through my link. They didn't not give me a commission. I reached out and they claimed it was flagged because it appeared to be either me or someone I knew buying the item. What? I do not know who bought the item. But, the sports bra I linked also? Oh, yeah, we'll give you 19 cents for that. I am frustrated and plan to use a different affiliate program altogether when and if I refer them again.

Date of experience: February 22, 2022
Slovakia
1 review
3 helpful votes
Follow Martion C.
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Stay away from these scammers, I made about 100$ and they removed my account, now when I log in, I have to register first, put website, ID, name etc. when I did that and get to the earnings tab, I checked and showed 0$.

Don't promote these fuc*sters

Date of experience: January 4, 2022
GB
1 review
7 helpful votes
Follow Matthew H.
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Amazon closed my account and refused to pay for sales I made over 5 months. A week after I entered my payment details, they closed my account with zero warning and without paying. They have now ignored my email asking what' going on. They have ignored multiple emails at this stage. They also don't have a phone number so it's impossible to actually speak to a real person. Never trust a business that doesn't have a phone number. All legit, trustworthy businesses have phone support or an account manager you can contact.

Date of experience: November 19, 2021
Mississippi
1 review
2 helpful votes
Follow Shayla S.
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They will make a claim that the associate made a purchase, all to not pay the associate. I have closed my account with them and will not be looking back!

Date of experience: November 2, 2021
GB
1 review
12 helpful votes
Follow Jason M.
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Amazon Associates closed my account after 2 weeks. They owe me around $460 for sales accured during that time. I have emailed them twice and used their contact form but they do not bother to respond. It's a digusting and dihonest way of conducting business but they know they can get away with treating people badly like this.

Date of experience: July 27, 2021
California
1 review
15 helpful votes
Follow rachel b.
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Wow, I feel like they stole time from me, where I could have been more present for my family, rather than working for them for free. 86 sales, 0 commission. Shame on you Amazon.

Date of experience: June 9, 2021
France
1 review
12 helpful votes
Follow stephane d.
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You start your website, setup the links and everything, and after a while they close the account, don't tell you why, and you have no more access to anything. Since I'm in Europe I'll ask them all my data regarding my affiliate account, but I guess they'll never answer, because they don't care about you since the beginning.
And worst of all, they ask you to reapply.

Date of experience: June 4, 2021
SY
5 reviews
3 helpful votes
Follow Amjad A.
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Bad Amazon
April 19, 2021

Amzon Is Bad Company to work with, i had try to work as affilate with them but they close my account becouse the don't like syrian people to work with,

Date of experience: April 19, 2021
Iowa
1 review
5 helpful votes
Follow Mike L.
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Amazon associates use to be a great company to promote products and receive a FAIR commission. Now it's peanuts and not worth it. Do not waste your time creating content and promoting their products. Not worth it at all. We went from generating $40,000 a year to generated $5,000.

Date of experience: April 18, 2021
Canada
4 reviews
7 helpful votes
Follow Kid K.
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Horrible experience
February 10, 2021

Amazon affiliate program is crazy restrictive some people get the approved and threatening termination email at the exact same time.
The rejection process is actually the worst I've ever seen they don't even really tell you why many folks get an email from with links that don't work as a reason for rejection or termination. Once you have been terminated that's it no second chance ever. This includes if your site or links fall below the set traffic rate and again if this happens no appeal no second chance so if you have a dry spell that option is gone.
Customer service does not apply to affiliates do not expect the same level of service you get when shopping "thank you for being a prime member" etc
The affiliate contacts are harsh some open with a cheery hello then immediately demand removal of any and all ads (even if you have none) and threaten further action against any account on Amazon related to the affiliate program or not.

Good luck figuring out why you may have been rejected even if you have followed all the rules.

Any and all content on your sites Must meet their rules and regardless if amazon sells it or you purchase it off amazon they can terminate your account without reason or recourse and in fact tell you specifically they will not read or accept any further communication from you after the first reply

The list of rules that you have to follow is vast and you need to read every one and follow them
Amazon seems to be more allowing of affiliates over seas which makes it difficult if you are in Canada a quick look on YouTube will tell you that.

It can be beyond frustrating spending years working towards the goal of being an affiliate to be shunned so abruptly and without reason or reconsideration.

Amazon expects you to be understanding of their screw ups late or lost items extreme overcharges, double billing, removing prime features but never dropping the price etc but they do not pay that forward to you.

Once you have had this experience it will affect every other interaction with Amazon depending on what the reps writes on your account and your name your sin# banking information social insurance number credit cards etc are all in their database so they have everything about you.

The pandemic changed amazon they no longer need people to like them they own it all so the service has changed it really shows they don't need affiliates or even your business they have everyone else's so your not important.

Save your time and use another affiliate program because amazon can and will gut you without explaining and black list your information making online business very difficult for you in the future it's not worth the risk

Date of experience: February 9, 2021
Colorado
1 review
8 helpful votes
Follow Juan Y.
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I referred someone to order products that I've used from Amazon. That person bought 35 items in one month and I received 0 commission. I was told that my referrals were ineligible for earnings. I was unable to dispute and they would give me no direct answer as to why the decision was made.

Date of experience: December 15, 2020
Mexico
5 reviews
9 helpful votes
Follow Alex L.
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Payment didn't reach my bank. After 2 months all I am told is to wait. One chat support person says they will sort it out in 2 days, others say the payment would be resent, but in the end I get this:

This is the last chat after a month and a half of chasing this payment, speaks for itself:

How do I make a serious complaint about your staff and incompetence? My payment was missing for 2 months, all I am told is to wait. 19:59:51
Me: Some of your staff said they would provide me a transfer confirmation in 2 days, others said the payment will be repeated on the 30th of September, which didn't happen. 19:59:51
Me: Last supporter was taking a piss out of my feelings! 19:59:51
You are now connected to Zyra from Associate Support.
Zyra: Hello, my name is Zyra. I'm here to help you today. 20:00:15
Zyra: I can take a look and see whats going on and see if I can assist. As far as reporting the rep 20:01:05
Zyra: I can take a look and who helped you and escalate them to the appropriate people. 20:01:36
Me: ok, thanks 20:02:07
Me: they didn't help, they were laughing at my feelings! 20:03:21
Me: After I told them it has nothing to do with my feelings, they carried on 20:03:42
Me: I've been waiting and chasing the missing payment for 2 months, just to be told to wait and all other actions that I was told would happen didn't happen. And this disgraceful individual was having a laugh, on top of being unhelpful 20:05:38
Zyra: I'm sorry you experienced this. Do you know the day and the name of the agent? 20:06:23
Me: yes, 5 minutes ago 20:06:41
Me: the last chat 20:06:46
Zyra: I understand you're concerned about your commission payment. After reviewing your previous correspondence with our Associates team, I can confirm the information provided to you was correct. As my colleague mentioned, our payments team is currently working to get this resolved for you and we will need to wait. 20:12:32
Zyra: 'm not able to provide any additional insight on this matter. 20:13:32
Zyra: *I'm 20:13:39
Me: your colleague said that the person dealing with it should have gotten back to me 20:13:45
Me: and they didn't 20:13:50
Me: also they said they would get back to me in two days weeks ago to give me transfer confirmation 20:14:29
Me: which also didn't happen 20:14:38
Me: also I was told that the payment was to be reinitiated on the 30th of September, which also didn't happen 20:15:19
Zyra: I'm not able to provide any additional insight on this matter. 20:15:26
Me: can you at least report it 20:15:51
Zyra: I'm not able to provide any additional insight on this matter. 20:16:08
Me: Me: can you at least report it 20:16:59
Zyra: I'm not able to provide any additional insight or take any further action on this matter. Did you have any other questions for me today? 20:17:37
Me: Zyra: I can take a look and who helped you and escalate them to the appropriate people. 20:01:36 20:18:30
Zyra: After reviewing your previous correspondence with our Associates team, I can confirm the information provided to you was correct. As my colleague mentioned, our payments team is currently working to get this resolved for you and we will need to wait. 20:19:11
Zyra: Did you have any other questions for me today? 20:19:22
Me: yes, how to escalate 20:19:32
Me: I am not talking about correctenss 20:19:46
Me: but about ignorance and robotic responses like you are sending now 20:20:08
Me: which is dismissive and bilitteling 20:20:18
Me: So my question is how do I report all of this 20:20:47
Zyra: I'm not able to provide any additional insight or take any further action on this matter. 20:21:27

Date of experience: October 16, 2020
India
1 review
6 helpful votes
Follow Nazeema B.
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As an Amazon Affiliate member i have given my best sales with a short period of time, today i received a mail from amazon that my account has been rejected due to less followers in Instagram, this doesn't make a sense - even if my followers are low in Instagram I am able to sale the product with more then the expectation of amazon, while creating an account with amazon affiliate in emergency i created a new Instagram account so my followers are less but amazon team could have given a prior notice or would have checked my Facebook account or could have said to link your Facebook account - this is not the right way to reject applicant which was performing good, Very much disappointed from Amazon team and there is no contact details for have a query on it - Hence forth due to disappointment i would not recommend any one to buy from amazon - my followers and all my friends, I would say them to cancel all the items which were been ordered from my link because no response from amazon team. Kindly take action immediate. (From my understanding and research today its completely a fraud thing - there are around ******* members as amazon affiliate
If one affiliate done a sale with Rs. 40,000
If 10 affiliate done a sale means Rs. 4, 00, 000
If 100 affiliate done a sale means Rs. 40, 00, 000
They are creating a impact from the affiliates in order to reach out to the customers and buy the product by convincing later point of time they are increasing their sale and cheating the affiliate programmers)

Date of experience: August 18, 2020
Canada
3 reviews
5 helpful votes
Follow Johnny C.
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HERE IS MY VIDEO RANT
https://canucktv.com/aiovg_videos/review-of-amazon-associates-program

THINKING ABOUT USING AMAZON ASSOCIATES TO MONETIZE YOUR WEBSITE, DONT DO IT!
AM STUNNED THAT AMAZON WOULD BEHAVE LIKE THIS AND CREATE SUCH ILL WILL AND REQUIRE USERS TO JUMP THROUGH HOOPS AND HOLD BACK PAYOUTS, SHAME ON YOU AMAZON!

Date of experience: July 18, 2020
India
1 review
8 helpful votes
Follow Ramnath R.
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Amazon affiliat is cheating in the name affiliate programme coz two times I have joined n after good sales they blocked coz I don't have website don't believe this there is no customers care to contact n even my commission is gone

Date of experience: June 21, 2020
Indiana
1 review
14 helpful votes
Follow MJ N.
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I have generated many sales from my Amazon Affiliate page and haven't received commission for anything, except one product that I never promoted. Technical support, I chatted with for over an hour, could not give me any answers and literally said there is no escalation process for this matter. I was told that I MAY not be receiving commission because Amazon autodetects when family and friends purchase from my storefront and deems their purchases to be invalid. Not only is this speculation and not an exact answer, because the technical support said they did not know for sure, but this rule is hypocritical as I list the link on my social media which is comprised of friends, family, and fans. Basically, I generated sales for this company and have not received compensation as promised. And I also have not received a reasonable or definitive explanation either.

Date of experience: June 19, 2020