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AdventureRV.net Reviews Summary
AdventureRV.net has a rating of 3.8 stars from 9,698 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AdventureRV.net most frequently mention free shipping, credit card and shopping experience. AdventureRV.net ranks 4th among RV sites.
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Great so far
First - If I choose not to sign up for 'verified by visa' I have no other choice then to discontinue the order (I've entered my card information four times).
Second - your web site is slow and not very friendly (might visit amazon or somebody to see how they should feel)
Third - your postage rates are a bit high for an item that should cost $*.** to mail
Great website, easy to use, Great price!
Have ordered from your company in the past and very satisfied with service,pricing, and quality. Have ordered from your company to repair friends and families RV's
Very good
You have the best prices.
Great service always my first place to buy parts
Good...need incentive for paid shipping
Everything i ordered arrived on my front porch promply and in good shape. Thanks for being so quick, will shop with you again ken r.
The only problem I had was with the first tail gate I ordered from your info did not fit my truck. The stock number you said fit my truck was wrong. I was sent to the manufacture and was given the proper part number. Which you do stock.
IT HAS BEEN A WONDERFUL EXPERIENCE SHOPPING WITH YOUR BUSINESS ENTITY. HOPE YOU CAN EXPDITE MY ORDER. I NEED THE CABLE SOON BECAUSE I AM GETTING READY TO GET ON THE ROAD.
I AM TOTALLY SATISFIED WITH YOUR SERVICE. HOPE TO DO BUSINESS WITH YOU IN THE FUTURE. IT WAS A WONDERFUL EXPERIENCE TO USE THE TRACKING SYSTEM. I FOLLOWED THE TRACKING SYSTEM FROM THE TIME IT LEFT TENN. TO THE TIME THE ITEM GOT TO MY RESIDENCE.
I am glad that I found your site. The item I am ordering costs double at the local RV store.
First time order
Terrible customer service. You'd better hope everything goes just right with your order or you're going to be in for a real adventure! 20% cancellation fee, %15 restocking fee, must use UPS or Fedex for returns. No phone help to speak of and if you do talk to someone, it is almost certain that they won't help you. I have been waiting for over 2 weeks for my money back!
Prior to purchased of a weight distribution hitch, I asked if I could replace the stock shank with a drop shank for an additional fee. They said they couldn't since the packages were sealed from manufacture. That was fine and I understood. Then they opened the sealed packaging anyways to place another part inside the box. Annoying, but no big deal. Then, after manufacturer recommendation of using a 9" drop shank, it was too low to the ground and had to use the standard shank. I asked if I could return the additional drop shank and they said no. Now I'm out $127 with a drop shank I can't use, and after following manufacture recommendations. Great prices, poor customer service.
Purchased an air conditioner unit for a camper a few weeks ago. Installed it recently and found that is does not work. Called number on website and was advised that they only will talk to you if you are buying an item, you need to use chat or email for problems with orders already placed. Chatted online with a person by the name of Macy, very rude and not helpful at all. She advied me to contact the manufacturer for assistance as the item has a warranty. She would do absolutely nothing. Finally disputed the charge with American Express. Stay away from this company, service sucks.
From the business
Adventure RV has one of the largest selections of RV parts, RV accessories, RV supplies, Towing Accessories, and Mobile Home Parts amp; Accessories! T..
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members