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AdultFriendFinder

1.8

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AdultFriendFinder Reviews Summary

The company faces significant challenges regarding its reputation and customer service, with numerous reviews highlighting persistent technical issues and a prevalence of fake profiles, which contribute to a general sentiment of distrust among users. Customers frequently express frustration over the site's billing practices, including unexpected charges and convoluted cancellation processes. While a small number of users report positive experiences, the overwhelming feedback suggests that the platform is plagued by scams and inadequate support, leading to a negative perception of its reliability and overall value. The trend indicates a pressing need for improvements in user verification and customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
113
value
115
shipping
32
returns
50
quality
100
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Australia
1 review
6 helpful votes
Follow lisa l.
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People who abuse and threaten other people you send copies of the converstions to the abuse site admin, they will not repy or do anything abt it.

Theres more faake profiles on there then ive ever known on a site

I think the admin are as crooked as the people who make the fake profiles and abuse people

Ive copied and pasted conversations to the abuse admiin and they wont do anything abt this problem

Date of experience: August 28, 2019
New York
1 review
11 helpful votes
Follow Mark B.
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I can assure anyone reading this that AFF is almost a complete waste of time. It's outdated, very "buggy", the IM feature doesnt work well, the live webcamming has been taken over by women who want to be paid, i. E. no different than Chaturbate, etc - and the absurd "new features" such as "Buzzmode" don't even make sense. The few real people are mostly male, fat and well into their fifties, and have no qualms about showing you their saggy bottoms. You'll be bombarded by fake profiles of gorgeous women who only have one well-lit photo of themselves "flirting" with you, and then will try to con you out of your email address.
Ten years ago AFF was a functioning, legitimate hook-up site - now it's been rendered obsolete and the company knows it. Tinder and the 20 other similar apps are much more usable, that's why AFF tries to charge for everything and generates revenue from the webcammers.
Save your money for something else.

Date of experience: August 26, 2019
Pennsylvania
1 review
10 helpful votes
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Stay away scam
August 22, 2019

Its not worth, your time or your money, TROUBLE WITH A CAPITAL. T dont sign up for membership here. Bots, fake profiles, and technical issues with their instant messages, and email. You cant even contact users and this is after you pay. I warned them to cancel my account and dont charge my credit card again. It's a RIP off stay away, it's like throwing your money in the garbage pale. This site is a landfill of hackers, Bots, you name it the internet garbage is there, poorly managed site

Date of experience: August 18, 2019
Germany
1 review
9 helpful votes
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The site is relatively serious compared with others, but has SEVERE issues when dealing with fake and multiple profiles. Complaints are responded with standard templates, profiles reported with evidently wrong gender and documented fake pictures from other sites are not taken action upon, and repeated multiple profiles of "gold" users are tolerated and not investigated even when clear evidendence is given. Users that continously report such cases are blocked. Terms of use are abusive and legally questionable - the page is authorized to block any user without need of any justification, nor possibility to confront such decision - and IPs of such "conflictive" users are blocked so they cannot use the site in the future.

Take this site as-is, do not expect a real consumer service and even less, a stringent policy regarding fake and scam. Yes - action is taken on "light" cases but not on the really relevant ones that scam dozens or hundreds of users. With decent common sense on these points, you will find more "real" contacts than anywhere else - but that's about it.

Date of experience: August 7, 2019
Texas
1 review
15 helpful votes
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Well I was talking to a couple for 7 hours and we were setting a play date to meet at a hotel. So when the time came to meet them, they never showed up, never contacted me, I was sending messages, didnt get any back. Waited at hotel room for 2 hours they never contacted me.

Date of experience: July 13, 2019
GB
1 review
23 helpful votes
Follow Mark C.
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AFF is working a lot better than it used to. I think top sex sites like hookuphangout or flirt have raised the bar so the golden oldies have no choice but to bring their A game'. I for one welcome this development, its about time us horny singles got a good deal. It's finally a buyers market, so screw the time wasting sites!

Date of experience: July 2, 2019
Georgia
1 review
16 helpful votes
Follow Harry B.
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I have to think that if you were a woman, this site would be okay - but if you're a straight guy? You are $#*! out of luck. Every woman on this site wants to get you into google hangouts to send you malware or talk you out of personal data. This site is straight-up fake. BEWARE.

Date of experience: June 23, 2019
Pennsylvania
1 review
15 helpful votes
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I paid for premium, just the first level, cancelled 2 months later. You do NOT get full access with just the gold, have to get another level to message non members at ANOTHER cost, or they can only get ur message as a blur. AFF has so many fake profiles and bots. The IM program also is very unreliable, but works well for their spam bots! I reported it and they say it works good, but they are checking with a IN NETWORK PC and not log in as a regular user from a out of network pc. Profile views and IM notifications dont work well at all, you may get one out of 10. They know it dont work well and wont fix. I think this site is a big money scam!

Date of experience: June 18, 2019
India
1 review
14 helpful votes
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Adultfriendfinder
April 27, 2019

Some fake profiles, just weed through them and don't waste your time. With a little bit of patience you will sure find some real members. Adultfriendfinder still pretty much kicks $#*!. In my honest opinion adult sites like Adultfriendfinder (or Casualsexonly for example) still work better than any popular dating app. At least everyone on here is pretty much forward and gets straight to the point

Date of experience: April 24, 2019
New Jersey
1 review
20 helpful votes
Follow John C.
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I am fed up with people on hear sayin AFF or hookuphangout or what ever other good site dont work fast enuff. Seriosly man get a grip! Ur not buyin a hooker here its an art form if u cant handle it get out eh! Free sex from birds that u can chat 2 an some times even do the $#*! buddy thing with. Cheaper and all that 2 man. Seriosly ppl nd to check their expectasions lol GET A GRIP WHAT DO U LOT WNT 4 NUTHING?! Enjoy stop moaning lol

Date of experience: April 15, 2019
New Jersey
1 review
23 helpful votes
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Don't fall for it!
March 27, 2019

AFF is an obvious attempt to sell magic beans to desperate people. Automated chat bots will spam your inbox with messages. If you pay real money to read them, you will find yourself feeling pretty awful about the world. Don't do it! I have no idea how the site operators can sleep at night. I bet they have no problems finding companionship too..

Date of experience: March 23, 2019
North Carolina
1 review
23 helpful votes
Follow Patrick H.
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Last year I used the service for a one month paid subscription. Within 48 hours I hooked up with the only SWF in my local area. For the rest of the month that is all there was so I did not renew the subscription.
Recently I thought I would give it another try. I signed up, I thought, for 1 month for $20. At the end of the transaction I was charged $101 for three months of gold service plus an extra month of standard service. I immediately sent them an email. They responded asking for my log in information which I provided.
They then sent me and email saying they would charge me for one month of Gold Service and refund the remainder of the charge and asked that I respond if I agreed. I responded that I did agree to the one month charge. I then received an email stating auto renewal was not activated on my account and that if I had further questions to contact billing.
First. Every single response from them to the same email chain was from a different person.
Second. There was never a question about automatic renewal.
I feel like I'm getting some sort of run around and I will likely be out $81 more than I had intended to spend.
Third. The only woman that is into sex with straight men in my area is the same one I hooked up with before and it wasn't good enough to want seconds.
Yes. You may get laid but you may also lose money. I don't trust them at this point.

Date of experience: March 19, 2019
Florida
1 review
9 helpful votes
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Can't create an account
February 13, 2019

I've tried to create an account for the last hour and a half. I called customer service they were no help whatsoever. Obviously they don't have their s*** together yet

Date of experience: February 8, 2019
Louisiana
1 review
19 helpful votes
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I'm a guy and AFF is not all bad, it does provide some entertainment. If you are a normal sort of guy and make a good profile and have good pictures you may even meet a woman. Most women chicken out and nothing ever happens. You will be contacted by a hoarde of men even though your profile is not gay or bi. But the worst part is the fake profiles initiated by AFF of women and the elaborate support AFF gives them like comments of the fake profiles photos by other fake profiles. And there are the jamacian send me money I love you scammers. Be prepared to invest a lot of time to figure it all out.

Date of experience: November 7, 2018
Courtney R. — AdultFriendFinder Rep
over a year old

Thank you for letting us know about your experience on Adultfriendfinder.com. Your comment regarding "Jamaican profiles asking for money" I have escalated through customer support and we'll look into. We take member fraud very seriously and we have a entire team dedicated to scrubbing fake profiles and messages. If you feel you have come across a fake account please report them right away. The best way to do this is the "Report Abuse" button or notify customer service.

If there is anything we can do to better your experience in the future please let us know.

GB
1 review
12 helpful votes
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OK 4 ME
October 19, 2018

Dnt mind this AFF site. Mite not b as gd as hookuphangout.com + a few othas but least it dont scam u + can work if u giv it a chanz.

Date of experience: October 18, 2018
kalyn s. — AdultFriendFinder Rep
over a year old

Thanks for the awesome review, Alex! We work hard to make your experience on AdultFriendfinder enjoyable and rewarding.

If there is anything we can do to better your experience in the future please let us know.

GB
1 review
0 helpful votes
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OK 4 ME
October 17, 2018

Dnt mind this AFF site. Mite not b as gd as hookuphangout.com + a few othas but least it dont scam u + can work if u giv it a chanz.

Date of experience: October 17, 2018
India
1 review
15 helpful votes
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2014 and 2018
October 12, 2018

Adultfriendfinder has always been one of the very best and it still seems busy. These days I am not sure how it competes with sites like Casualsexonly but I recently signed up again and it still seems to be a good choice.

Date of experience: October 12, 2018
kalyn s. — AdultFriendFinder Rep
over a year old

Marcus, thank you for the great review! We're so happy your experience on our site has been great.

If there is anything we can do to better your experience in the future please let us know.

Ohio
2 reviews
13 helpful votes
Follow John H.
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Like most hookup sites, there are many flake people but AFF has major technical issues... the biggest being that the dont store your info on their server, its stored in your computer or phone... so if you get hacked, you are screwed. And you constantly have to clear your cache to get functionality... stay away if you can...

Date of experience: October 4, 2018
kalyn s. — AdultFriendFinder Rep
over a year old

Hey John,

I'm not 100% sure what you are referring to in terms of storing info on your phone or computer. If you mean "cookies" then yes, the whole internet uses them. You can find a copy of how and why we use them in the Privacy Policy. I've included a link below. Let me know if this resolves your issue and if there is anything we can do to better your experience in the future please let us know.

Privacy Policy - https://adultfriendfinder.com/go/page/privacy.html

California
2 reviews
5 helpful votes
Follow David P.
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Dis site can be a bit ov a slow starta man but stick wiv it blood ul be getting ur reward soon ya know? If not hit hookuphangout.com, site is off the hook man, ladies be fit dere no doubts man

Date of experience: October 4, 2018
GB
1 review
13 helpful votes
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Poor customer service
September 30, 2018

Spent 4+ hours setting up profile and creating contacts. 12 hours later, my account has been "put on hold" pending Risk Management. Only way to contact them is via an international call to customer services who will then transfer me to said department. Customer service rep (Jason) was not at all forthcoming with details and I frequently had to ask him to clarify what he was saying.

All in all, a complete waste of time and effort, and customer service that would make Auschwitz blush. You're better off using Fetlife or another casual dating site.

Date of experience: September 30, 2018